Manager, Operational Excellence

Posted 9 Days Ago
Be an Early Applicant
90040, Los Angeles, CA, USA
In-Office
109K-137K Annually
Senior level
Fitness • Healthtech
The Role
Manages and executes operational excellence initiatives across PACE programs and health services clinics. Leads cross-functional process improvement, workflow redesign, risk and control monitoring, feasibility assessments, change management, and post-implementation reviews. Designs programs, measures effectiveness, initiates corrective actions, facilitates communication, and ensures projects support organizational strategic goals.
Summary Generated by Built In

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Job Overview

The Operational Excellence Manager is responsible for planning, managing, implementing, and executing Office of the Chief Clinical and Operations Officer(CCOO)PACE initiatives for the AltaMed PACE program and Health Services clinics. This position collaborates with all organizational levels to improve workflows and processes of cross-functional teams, ensuring the successful execution of AltaMedPACE program strategic goals. The Manager continuously measures and monitors processes, risks, and controls through post-implementation reviews and project follow-ups. Additionally, this role involves planning and designing programs, monitoring their effectiveness, and initiating corrective actions. Employing evidence-based practices and tools, the Manager facilitates communication and ensures the successful delivery of projects.

Minimum Requirements

  • A bachelor’s degree in business, health care, or a related field is required.
  • Master’s degree strongly preferred.
  • Minimum of 5 years of experience required in managing complex, cross-functional projects to a successful conclusion preferred.
  • Experience in data analysis and development of feasibility assessments, risk management, and change management is strongly preferred.
  • Experience in health care process improvement and change management techniques strongly preferred.
  • Formal project management education is required. Certification in project management, process improvement (green belt), and/or change facilitation preferred.

Compensation

$109,203.07 - $136,503.84 annually

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

  • Medical, Dental and Vision insurance
  • 403(b) Retirement savings plans with employer matching contributions
  • Flexible Spending Accounts
  • Commuter Flexible Spending
  • Career Advancement & Development opportunities
  • Paid Time Off & Holidays
  • Paid CME Days 
  • Malpractice insurance and tail coverage
  • Tuition Reimbursement Program
  • Corporate Employee Discounts
  • Employee Referral Bonus Program
  • Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Skills Required

  • Bachelor's degree in business, healthcare, or a related field
  • Master's degree
  • At least 5 years of experience managing complex, cross-functional projects to successful completion
  • Experience in data analysis and developing feasibility assessments
  • Experience in risk management and change management
  • Experience in healthcare process improvement and change management techniques
  • Formal project management education
  • Project management, process improvement Green Belt, and/or change facilitation certification
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The Company
HQ: Commerce, CA
1,832 Employees
Year Founded: 1986

What We Do

AltaMed is one of the nation’s largest community health networks. For more than 45 years, we have provided care to patients in the diverse neighborhoods of Los Angeles and Orange counties. For health care professionals committed to their patients, communities and careers, AltaMed is an excellent opportunity to pursue professional goals with pride and distinction. AltaMed is a non-profit organization, focused on the needs of our patients and the well-being of our communities. Our commitment to community health compels us to look beyond the walls of our offices and clinics and see not just patients, but new possibilities for community wellness. We have many employees who joined us because their families were AltaMed patients and experienced firsthand that our patients are at the center of all we do. This approach is helping us meet our ambitious goals. We are continually accredited by The Joint Commission (JCAHO), an organization that ensures quality standards in U.S. medical facilities. We’re the first community health network in the nation to have been designated as a Primary Care Medical Home (PCMH). We’re extremely proud of our achievements in patient satisfaction, with our highest scores accomplished during our period of greatest growth. We’ve expanded to 46 Southern California locations, offering primary medical, dental and senior care. We’re active in community outreach and education, and staffed by dedicated professionals committed to patient care. Continuously looking for ways to do more for more people, AltaMed is leading the industry in bringing new people into our nation's health care system as the top enroller for Covered California. As we continue to grow, we remain at the forefront of evolving health care systems, serving patients with comprehensive care throughout their entire lives. And we will build on our reputation as a rewarding long-term decision for both patients and professionals who believe that quality health care is everyone’s right.

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