This role is pivotal in ensuring all aspects of network change management, ensuring compliance with internal policies, industry standards, and regulatory requirements. availability, security, and compliance of our network infrastructure. This role will act as the primary liaison for internal and external audits, driving governance, risk management, and operational excellence in enterprise network environments.
The position requires strong leadership, technical expertise, and the ability to enforce processes that safeguard network stability and security.
ResponsibilitiesNetwork Change Management
Network Compliance & Governance
.Audit Support (Internal & External)
Leadership & Stakeholder Management
Qualifications- Bachelor’s/Master’s degree in Computer Science, Information Technology, or related field.
- 10–15 years of experience in enterprise network operations, with at least 4-5 years in a managing change governance & Network Audit & compliance role.
- ITIL v3/v4 certification required.
- Networking Certification: Arista ACE: L2/L3/L4; Cisco (CCNP / CCIE)
- Security Certification: Palo Alto – PCNSE
- Prior experience leading Pre-CCB & CAB processes in large enterprises is highly desirable
- Proven track record of handling Network Compliance, audits and governance, at scale in a large enterprise.
- Understanding on Wireless & Cloud Networking will be added advantage.
Skills Required
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field
- 10-15 years experience in enterprise network operations, including 4-5 years managing change governance, network audit, and compliance
- ITIL v3 or v4 certification
- Networking certifications: Arista ACE (L2/L3/L4) and Cisco (CCNP or CCIE)
- Security certification: Palo Alto PCNSE
- Experience leading Pre-CCB and CAB processes in large enterprises
- Proven track record handling network compliance, audits, and governance at scale
- Understanding of wireless and cloud networking
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
