The Role
Lead onboarding and support for music publishing licensors into Spotify's rights management systems. Troubleshoot rights data and configuration issues, manage conflict and dispute workflows, maintain partner-facing processes and third-party data transfers, and collaborate with Legal, Product, Engineering, Licensing, and Finance to improve tools, documentation, and partner experiences at global scale.
Summary Generated by Built In
We are looking for a Manager, Music Publishing Operations to join Spotify’s Music Publishing Operations team. In this role, you will lead the onboarding and ongoing support of music publishing licensors to Spotify’s right management systems, ensuring operational excellence across our global video licensing landscape.
You will serve as a key point of contact for US and ex-US partners. This role requires strong cross-functional collaboration, technical fluency, and a deep understanding of rights data workflows to ensure accuracy, alignment, and scalability.
This is an exciting opportunity to help shape the future of video publishing operations at Spotify, driving best-in-class partner experiences and ensuring the integrity of rights management systems.
What You'll Do
- Help music publishing partners get up and running on Spotify's rights management systems, creating a smooth and scalable onboarding experience.
- Investigate, troubleshoot, and resolve partner questions related to rights data, claims, and platform functionality.
- Own conflict management workflows, driving accurate rights data alignment and supporting efficient dispute resolution across rights holders.
- Maintain and improve operational processes within our partner-facing tools, including onboarding workflows, issue resolution, and feature rollouts.
- Monitor and support third-party data transfers to ensure reliable and consistent operations.
- Manage licensor and market configurations, maintaining accurate setup, governance, and ongoing compliance.
- Identify opportunities to improve tools, documentation, and processes that enhance partner experiences and increase operational efficiency.
- Collaborate closely with teams across Legal, Licensing, Product, Engineering, and Finance to support music publishing operations at global scale.
Who You Are
- You have experience working in music publishing, rights management, licensing operations, or a related field.
- You have successfully onboarded external partners and built strong relationships with stakeholders across multiple markets or regions.
- You know how to navigate technical systems and investigate data, workflow, or configuration issues to identify practical solutions.
- You have strong analytical and problem-solving skills, with a keen eye for detail and data accuracy.
- You communicate clearly and effectively with both technical and non-technical audiences.
- You thrive in collaborative, cross-functional environments and enjoy working with teams to solve complex operational challenges.
- You are organized, adaptable, and able to manage competing priorities in a fast-moving environment.
- You care about creating efficient processes and delivering a high-quality experience for partners and stakeholders.
Where You'll Be
- This role will be based in New York, NY or London, UK.
- We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
The United States base range for this position is $125,883 - $179,833, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays. This range encompasses multiple levels. Leveling is determined during the interview process. Placement in a level depends on relevant work history and interview performance. These ranges may be modified in the future.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Skills Required
- Experience working in music publishing, rights management, or licensing operations
- Proven experience onboarding external partners and managing stakeholder relationships across markets
- Technical fluency with rights management systems and ability to investigate data/workflow/configuration issues
- Experience managing conflict resolution and rights data alignment workflows
- Strong analytical and problem-solving skills with attention to data accuracy
- Clear communication with technical and non-technical audiences
- Experience improving operational processes, documentation, and partner-facing tools
- Ability to collaborate cross-functionally with Legal, Product, Engineering, Finance, and Licensing teams
- Organized, adaptable, and able to manage competing priorities in a fast-moving environment
Spotify Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Spotify and has not been reviewed or approved by Spotify.
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Flexible Benefits — Employees consistently praise the total compensation package beyond base salary, highlighting a mix of RSUs, cash incentives, and stipends alongside core pay. The package is described as flexible and customizable through equity choices (e.g., RSUs, options, cash) that can be tailored for long-term wealth building.
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Leave & Time Off Breadth — Time-off offerings are repeatedly highlighted as substantial, including generous vacation, paid sick days, volunteer time, and flexible holidays. These policies are framed as a meaningful part of the overall rewards experience beyond salary.
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Healthcare Strength — Health coverage is portrayed as comprehensive, spanning medical, dental, vision, life insurance, disability coverage, and mental health support. Additional employer contributions to HSAs are cited as strengthening the overall health and wellness value proposition.
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The Company
What We Do
Spotify transformed music listening forever when it launched in Sweden in 2008. Discover, manage and share over 50m tracks for free, or upgrade to Spotify Premium to access exclusive features including offline mode, improved sound quality, and an ad-free music listening experience.
