Manager, Marketing

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What You’ll Do

• Develop innovative, consumer insight-driven Korea marketing plans that drive brand credibility, user growth, and profit.

• Lead end-to-end marketing campaigns across all traveler touchpoints with full creative and executional control. 

• Uncover customer insights based on strong consumer understanding, seasonality, and business metrics.

• Optimize marketing mix to drive customer acquisition, engagement, and retention across multiple channels.

• Analyze and report marketing impact to understand and improve key business metrics

• Partner with cross-regional business groups and functional areas to deliver high-impact projects and global-scale campaigns.

• Stay ahead of the curve. Track market trends, competitive landscape changes, consumer insights - to spot opportunities and lead the industry.

What You’ll Need

• 6+ years’ experience in e-commerce, online and/or consumer marketing.

• Demonstrated ability to build, execute, and scale cross-functional marketing programs.

• Strong understanding of consumer insights and media landscape in the local market.

• Strong leadership with the ability to work across matrixed, multicultural, and fast-paced environments.

• Communication skills in both Korean and English

• Strong analytical and quantitative skills - able to use data to develop and measure marketing programs.

• Resilient under pressure, highly collaborative, adaptable to change, and thrives in dynamic, constantly evolving settings.

• Consistently strives for strong performance; Professional and has a thirst for excellence

• A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required

• Team Player with the ability to work across a matrix environment in a fast-paced environment and constantly evolving environment.

What You’ll Get

• A rare opportunity to take part in building a global travel tech brand

• A chance to work with awesome team of international colleagues all around the world

• A work environment that truly values your growth and fully supports your development 

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.