Manager, Market Operations

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Lead office operations and administration as Market Operations Office Manager, where you'll provide leadership and supervision while implementing administrative systems, procedures, and policies. Working closely with Office Heads, you'll ensure smooth daily operations and coordinate efforts across Corporate Departments and associates to meet organizational goals. This role combines strategic oversight with hands-on management, requiring you to develop staff, manage budgets, and serve as the key liaison between the office and various corporate functions including HR, Accounting, Marketing, and IT.

• Oversee and coordinate all office activities, facilitate day-to-day operations, and implement process improvements

• Prepare annual budget, make decisions on expenses within restrictions, and perform periodic expense analysis

• Develop administrative staff through training and supervision while ensuring company policies are followed

• Serve as office contact for HR (recruiting, onboarding, payroll), Accounting (invoices, expenses), and IT coordination

• Maintain vendor relationships, negotiate purchases, and manage office filing systems and off-site storage

• Participate in office planning with Office Heads and coordinate company-wide functions and industry events

• 5+ years of previous office management experience

• Strong leadership skills and ability to communicate with all levels of the firm

• Excellent communication, organizational, and time-management skills

• Ability to work independently while maintaining team player attitude

• Intermediate working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)

• College degree preferred or equivalent experience

• Experience with accounting, human resources, IT, and facilities management

• Real Estate/Finance background preferred

• Experience with budget management and vendor negotiation

• Knowledge of employment law and personnel issue resolution

Location: Phoenix, Arizona (Onsite)

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Accepting applications on an ongoing basis until candidate identified.