Manager IT Infrastructure Operations – Platforms

Posting End Date:

Employee Type:

This role comprises three roles overseeing key technology areas such as Core Infrastructure Platforms (Data Centers, Storage, Cloud), Servers (Windows, Unix, Linux, Configuration/Satellite management), and Applications (Batch Processing, Citrix, PKI, Active Directory).

The manager leads around fifty employees directly or indirectly, manages Enbridge’s core computing operations, and is responsible for a $15M OpEx budget, $10M capital projects, and supporting a multimillion customer portfolio.

Apply today, we'd love to hear from you!

What You Will Do:

• Lead the enterprise-wide delivery of core computing capabilities, ensuring safe, secure, and reliable delivery that meets or exceeds service level expectations.

• Be accountable for reliability, security, and life-cycle management of:

  • Multiple data centers, Windows Servers, Unix/ Linux Servers, virtual desktops, Terabytes of storage, 80+Active Directory domains, Citrix servers, Unique batch processing jobs, and cloud operations.

• Collaborate closely with TIS Enterprise Architecture on the execution of Enbridge Cloud Computing strategy program.

• Conduct financial management activities, ensuring that expenditures are tracked and aligns with business needs.

• Develop and maintain successful stakeholder relationships with other TIS and business leaders by acting as a trusted advisor and ensuring efficient delivery of IT service.

• Sets clear expectations, develops professional growth plans, provides ongoing performance feedback and mentor and coach direct reports to foster team excellence.

• Lead the Disaster Recovery strategy and procedures for the technical domain and other duties as assigned.

Who You Are:

• You possess a university degree or equivalent experience, a diploma from a recognized institution, or applicable experience in Computer Science, Computer Engineering, Commerce, or Engineering, supplemented by management training.

• You have a minimum of 8 years of progressive management experience in an Information Technology environment, with a proven track record of managing both operational support teams and delivering technology projects and initiatives.

• You demonstrate the ability to develop, manage, and maintain large operating and capital budgets, and have previous experience managing contractual and vendor relationships.

• You possess superb communication, negotiation, and customer service skills, enabling successful collaboration with partners at different levels of the organization, including senior leadership.

• Solid experience facilitating team meetings, multi-functional communication and decision making, and ensuring alignment with internal and external stakeholders.

Preference for a candidate with Professional designation in relevant technical domain.

We are progressive, offer flexibility, opportunities for growth, work life balance, competitive benefits and pension plan, and generous time off.

Flex Work: Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #joinourteam #LI-Hybrid

Physical requirements:

Include but are not limited to: Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement.

Mental requirements:

Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, prioritize thoughts and ideas into understandable terminology, coordinate and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected].

Information For Applicants:

• Applications can be submitted via our online recruiting system only.

• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com