Manager, IT Business Management

Posted 4 Days Ago
Be an Early Applicant
Ottawa, ON, CAN
Hybrid
130K-170K Annually
Senior level
Greentech • Professional Services • Software • Analytics
The Role
Leads IT business management across technology finance, FinOps, budgeting, forecasting, investment governance, business cases, vendor management, sourcing, procurement, and portfolio oversight. Partners with Finance, Procurement, Legal, PMO, IT, and executives to optimize technology spending, manage contracts, evaluate investments, support RFI/RFP/RFQ processes, and align technology investments with corporate priorities.
Summary Generated by Built In
Company Description

Build bold. Deliver impact. Win together.

At General Dynamics Mission Systems–Canada, we’re not just engineering technology — we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen communities, and protect the people we serve.

If you’re looking for meaningful work that contributes to a safer, more secure world, you’ll find purpose here. Every day, your skills will directly impact programs that matter.

Job Description

GDMS-I is seeking a Manager, IT Business Management to establish and lead the IT business management function. As technology investments continue to grow across infrastructure, cloud, cybersecurity, applications, data, and AI, the organization requires dedicated expertise to manage technology finances, vendor relationships, sourcing activities, investment governance, and portfolio oversight.

The Manager, IT Business Management will serve as the primary liaison between Information Technology, Finance, Procurement, Legal, the PMO, the Application Portfolio Management (APM) function, and strategic technology vendors. The role will be responsible for technology financial management (FinOps), budgeting, forecasting, vendor management, sourcing governance, business case development, investment planning, and Executive Committee funding approvals.

This position will provide the financial discipline, commercial management, and governance necessary to ensure technology investments are well justified, competitively sourced, fiscally responsible, and aligned with enterprise priorities.

Key Responsibilities

IT Financial Management & FinOps

  • Lead the development, administration, forecasting, and reporting of IT operating and capital budgets.
  • Establish and mature IT Financial Management (ITFM) and FinOps capabilities across the organization.
  • Monitor technology spending, commitments, accruals, forecasts, and budget performance.
  • Develop executive reporting, dashboards, and financial metrics to support decision-making.
  • Partner with Finance to improve budgeting, forecasting, capitalization, cost allocation, and financial governance processes.
  • Identify opportunities for cost optimization, contract consolidation, and improved return on technology investments.
  • Provide financial oversight of cloud services, software licensing, managed services, infrastructure, and operational technology expenditures.

Business Cases & Investment Governance

  • Lead the development of business cases, investment proposals, and funding requests for technology initiatives requiring Executive Committee approval.
  • Support the APM and PMO functions in developing and evaluating technology investment opportunities.
  • Develop ROI analyses, TCO assessments, cost-benefit analyses, funding models, and value realization plans.
  • Work with stakeholders to quantify business benefits, financial impacts, risks, and strategic outcomes.
  • Prepare Executive Committee presentations, investment approval packages, and supporting analyses.
  • Establish governance processes for prioritizing, evaluating, and approving technology investments.
  • Track approved investments against business case assumptions and expected benefits realization.

Vendor & Commercial Management

  • Serve as the primary relationship manager for strategic technology suppliers, managed service providers, and software vendors.
  • Develop and administer vendor governance processes, scorecards, performance reviews, and service evaluations.
  • Lead commercial negotiations, contract renewals, licensing reviews, and vendor business reviews.
  • Manage technology contracts, software agreements, maintenance agreements, statements of work, and professional services engagements.
  • Identify commercial, contractual, and supplier risks and develop mitigation strategies.
  • Drive vendor rationalization and contract optimization initiatives.

Procurement, Sourcing & RFP Management

  • Lead and support Requests for Information (RFI), Requests for Proposal (RFP), Requests for Quotation (RFQ), and vendor selection activities.
  • Work with business stakeholders, architects, technical teams, Procurement, and Legal to develop requirements, evaluation criteria, and sourcing strategies.
  • Obtain vendor quotations, commercial proposals, cost estimates, and statements of work required to support budgeting and investment decisions.
  • Coordinate commercial evaluations and support technical evaluation teams throughout procurement processes.
  • Develop sourcing recommendations and support contract award negotiations.

Portfolio Governance & Business Operations

  • Provide financial and commercial oversight across the IT portfolio.
  • Support annual planning, strategic roadmaps, and multi-year technology investment plans.
  • Develop executive reporting related to technology spending, investment performance, vendor performance, risks, and opportunities.
  • Support governance committees, steering committees, and executive reviews with actionable business and financial insights.
  • Ensure alignment between technology investments, approved budgets, and corporate priorities.

Qualifications

  • Bachelor's degree in Business, Commerce, Finance, Accounting, Information Technology, or a related discipline.
  • 7+ years of experience in IT business management, technology financial management, vendor management, procurement, or related fields.
  • Demonstrated experience managing technology budgets, forecasts, and financial reporting.
  • Experience developing business cases and investment proposals for executive-level approval.
  • Experience leading or supporting RFI, RFP, RFQ, and vendor evaluation processes.
  • Experience managing technology contracts, licensing agreements, and supplier relationships.
  • Strong understanding of cloud economics, software licensing, managed services, and technology cost structures.
  • Strong analytical, financial modeling, negotiation, communication, and stakeholder management skills.
  • Identifies opportunities to apply AI for continuous improvement and innovation. 

Preferred

  • Experience with FinOps, Technology Business Management (TBM), or related governance frameworks.
  • Experience supporting Azure, SaaS, cloud infrastructure, or managed service environments.
  • Experience supporting project portfolio management, investment governance, or enterprise PMO functions.
  • Professional certifications such as CPA, PMP, FinOps Certified Practitioner, TBM Executive Foundation Certification, or equivalent.

It is a requirement that General Dynamics Mission Systems-Canada be registered with the Canadian Controlled Goods program and that all of its workforce be security assessed. Successful applicants must meet all applicable security requirements, including but not limited to the ability to obtain and maintain a Canadian government security clearance. Applicants may be required to meet additional security requirements in order to gain access to technical data, classified areas or information that is subject to international regulations. You must be eligible to work in Canada.

Additional Information

The hiring range for this position is $130,000 - $170,000 CAD annually. This role is eligible for a management incentive plan. Our goal is to provide a fair and competitive offer based on an assessment of internal equity and your qualifications, including:

  • Relevant experience
  • Technical and non-technical skills
  • Education and certifications

Benefits
As a full-time employee at General Dynamics Mission Systems–Canada, you’ll enjoy a competitive total rewards package that supports your professional and personal well-being:

  • Comprehensive medical, dental, and vision coverage for you and eligible dependents from day one (no cost), including flexible benefits options (HCSA) emergency travel insurance, and 24/7 virtual care services.
  • Employee & Family Assistance Program (EFAP), onsite fitness facilities, and employee resource groups.
  • Defined Contribution Pension Plan with employer contributions after 3 months, RRSP access from day one, and financial planning support.
  • Flexible time off including vacation, holidays, parental leaves with top-up options, sick leave, and disability programs.
  • Career development through learning platforms, educational assistance, mentoring, and reimbursement of professional memberships.
  • Additional perks such as employee discounts, free onsite parking, social clubs, and an annual scholarship program for employees’ children.

Why join us?

  • Purposeful Innovation: You’ll work on innovations that genuinely make a difference. You’ll apply advanced thinking, design expertise, and practical problem-solving to help equip military and allied forces with leading-edge systems. You’ll be surrounded by some of the brightest minds in the defence sector, contributing to next-generation technologies in an environment that celebrates creativity, new ideas, and modern solutions.
  • Connection: We believe people do their best work when they feel they belong, and their ideas can flourish. Different perspectives, experiences, and ways of thinking help us innovate and grow. Strong relationships with our teammates help us unite, overcome challenges, and deliver the world-class quality we’re known for. Here, we are committed to inclusivity and ensures every individual feels valued, respected, and empowered.
  • Challenging and Rewarding Career Pathways: Your career path matters to us. From mentorship and regular check-ins with your leader to educational support, professional certifications, and continuous training, you’ll have the resources you need to thrive. We encourage internal mobility so you can explore different business areas, broaden your skillset, and expand your network. You’ll be working on high-profile, impactful projects that challenge your skills, expand your expertise, and allow you to both learn from mentors and guide others along the way.

Accommodation 
If you require accommodation during any stage of the application process, please contact Human Resources via [email protected].

Closing Date
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Skills Required

  • Bachelor's degree in Business, Commerce, Finance, Accounting, Information Technology, or a related discipline
  • 7+ years of experience in IT business management, technology financial management, vendor management, procurement, or related fields
  • Experience managing technology budgets, forecasts, and financial reporting
  • Experience developing business cases and investment proposals for executive-level approval
  • Experience leading or supporting RFI, RFP, RFQ, and vendor evaluation processes
  • Experience managing technology contracts, licensing agreements, and supplier relationships
  • Understanding of cloud economics, software licensing, managed services, and technology cost structures
  • Strong analytical, financial modeling, negotiation, communication, and stakeholder management skills
  • Eligibility to work in Canada
  • Ability to obtain and maintain a Canadian government security clearance
  • Experience with FinOps, Technology Business Management (TBM), or related governance frameworks
  • Experience supporting Azure, SaaS, cloud infrastructure, or managed service environments
  • Experience supporting project portfolio management, investment governance, or enterprise PMO functions
  • CPA, PMP, FinOps Certified Practitioner, TBM Executive Foundation Certification, or equivalent professional certification
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The Company
12,000 Employees
Year Founded: 1952

What We Do

The Groundwater Modelling Decision Support Initiative (GMDSI) is an industry-funded and aligned project focused on improving the role that groundwater modelling plays in environmental management and decision making. It works with industry and government modellers to apply high-end data assimilation and uncertainty quantification methods to real-life projects. GMDSI is jointly funded by BHP and Rio Tinto and provides modular tutorials on decision-support modelling with non-scripted workflows.

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