Manager, IT Business Management, Information Technology

Posted 4 Days Ago
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Pune, Mahārāshtra, IND
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Manage the firm-wide business continuity and operational resilience framework, including governance, BCP documentation, business impact analyses, disaster recovery coordination, crisis exercises, testing, remediation, and continuous improvement. Partner with global IT and security stakeholders, track risks and KPIs, prepare dashboards, and present continuity status and testing outcomes to senior management while ensuring regulatory and audit alignment.
Summary Generated by Built In

Key Areas of Responsibilities

  • Develop, maintain, and enhance the firm-wide Business Continuity Management (BCM) framework
  • Perform governance around BCP policies, standards, procedures, and governance processes
  • Develop & maintain BCP documentation and ensure periodic reviews and approvals
  • Ensure alignment with regulatory, audit, and risk management requirements
  • Maintain crisis management, communication, and escalation procedures
  • Work closely with IT Infrastructure, Application, and Security teams on Disaster Recovery (DR) preparedness
  • Verify alignment between business recovery requirements and technology recovery capabilities
  • Participate in DR testing and post-exercise reviews, track remediation actions resulting from DR tests
  • Plan and execute periodic BCP and crisis management exercises
  • Measure test effectiveness and document lessons learned, drive remediation and continuous improvement initiatives
  • Prepare management reporting, dashboards, and KPI/KRI metrics
  • Present BCP status, risks, and testing outcomes to senior management

Requirements

  • Minimum 5-10 years of hands-on experience in Business Continuity Management, Operational Resilience, IT Risk, Disaster Recovery, or related disciplines
  • Experience within financial services, banking, capital markets, or regulated industries preferred.
  • Proven experience conducting BIA, BCP development, and business continuity testing and familiarity with DR testing methodologies and IT recovery processes
  • Bachelor’s degree in information technology, Business Administration, Risk Management, or related disciplin
  • Proven experience coordinating cross-functional stakeholders globally
  • Excellent team player, process-oriented, attentive to details, and the ability to multitask in a high-pressure environment.
  • Excellent organizational, project management, and communication skills
  • Proficiency in Microsoft Office & Excel skills
  • Fluency in English, knowing mandarin would be an added advantage

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Skills Required

  • 5–10 years of hands-on experience in Business Continuity Management, Operational Resilience, IT Risk, Disaster Recovery, or related disciplines
  • Experience conducting business impact analyses, developing business continuity plans, and performing business continuity testing
  • Familiarity with disaster recovery testing methodologies and IT recovery processes
  • Bachelor’s degree in Information Technology, Business Administration, Risk Management, or a related discipline
  • Experience coordinating cross-functional stakeholders globally
  • Excellent organizational, project management, and communication skills
  • Process-oriented, detail-oriented, adaptable, and able to multitask in a high-pressure environment
  • Proficiency with Microsoft Office and Excel
  • Experience in financial services, banking, capital markets, or another regulated industry
  • Fluency in English
  • Mandarin language skills

CLSA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CLSA and has not been reviewed or approved by CLSA.

  • Pay Growth & Progression Base pay for junior bankers was increased significantly in 2021 to stay competitive in a hot market. This indicates willingness to adjust compensation when talent risks rise.
  • Healthcare Strength Permanent staff are automatically enrolled in healthcare aligned to local markets, with added travel health and security support via International SOS. This points to solid core medical coverage with global-travel assistance.
  • Retirement Support Permanent staff are automatically enrolled in pension plans aligned to local markets. A group retirement plan is administered regionally, signaling formalized retirement benefits infrastructure.

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The Company
HQ: Hong Kong
2,160 Employees
Year Founded: 1986

What We Do

CITIC CLSA is a wholly-owned subsidiary of CITIC Securities and its overseas business platform. Established in Hong Kong in 1986, CITIC CLSA is Asia’s leading capital markets and investment group, committed to driving the growth strategies of global institutional investors, corporations, governments and high-net-worth individuals. CITIC CLSA’s award-winning research, extensive Asia network, direct links to China and highly experienced financial professionals set CITIC CLSA apart from global investment banks and regional players. Over three decades, CITIC CLSA has built an extensive Asia network with deep local knowledge and connections. Globally, we operate from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit clsa.com

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