Manager, IoT Solutions Engineering

Posted Yesterday
Be an Early Applicant
29715, Fort Mill, SC, USA
In-Office
21-29 Hourly
Mid level
Real Estate • Retail • Sales
The Role
Monitor fleet telematics for generators and HVAC nationwide, using machine intelligence, data visualization, and analytics to identify predictive/preventative maintenance. Communicate equipment status and impacts to sales, shops, and customers, provide technical input on proposals, maintain CRM communications, and support continuous customer-focused outcomes. Be available for extended hours and on-call duties.
Summary Generated by Built In

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Position Objective:

The Machine Intelligence Equipment Specialist monitors a fleet of generators & HVAC equipment throughout the United States. This role takes machine intelligence from all available resources, determines what is useful to improve the customer experience and channel that through either the shop or sales channels to improve the rental experience. This role is responsible for the effective and efficient monitoring and communicating of the status of all systems on a continuous basis to ensure best customer outcomes. This role works in conjunction with the Strategic Customer Support team, Inside Sales and Profit Centers to enhance the overall customer experience.

Position Responsibilities:

  • Monitors the fleet telematics data daily to provide overall telematics support for Power & HVAC by using machine intelligence, data visualization and analytics to identify predictive and preventative maintenance, and condition monitoring
  • Provides input to the sales team on technical proposals
  • Completes weekly updates on the status of all equipment and the impact to the customers
  • Utilize CRM for customer communications
  • Other duties as assigned by management

Requirements:

Education & Experience:

  • Bachelor’s or Associates Degree or equivalent experience plus 3-5 years of technical experience, preferably in an equipment service industry
  • Technical and mechanical aptitude to understand generators, electrical power distribution & connection, switchgear, load banks, compressed air systems and HVAC/drying equipment for designed applications
  • Analytical capabilities to interpret data, generate reports, and understand full external and internal sales and customer service processes
  • Excellent sales, communication and listening skills
  • Strong safety standards
  • Demonstrated ability to work in a fast-paced, team oriented, customer solutions focused environment
  • Flexibility to work extended hours and be on-call
  • For Power & HVAC:  Journeyman Electrician, technical certification, EPA (HVAC) preferred

Physical Demands:

Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job.  Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work.  All duties must be performed according to Sunbelt’s safety policies and guidelines.  Reasonable accommodations may be made to comply with ADA/ADAAA.

The above description covers the principal duties and responsibilities of the job.  The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected ground

Base Pay Range: $21.38 - 29.39

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

  • Health, Dental and Vision plans

  • 401(k) Match

  • Volunteer time off

  • Short-term and long-term disability

  • Accident, Life and Travel insurance, as well as flexible spending

  • Tuition Reimbursement Options

  • Employee Assistance Program (EAP)

  • Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement):

  • 12-25 vacation days depending on years of service

  • 5 sick days

  • 6 holidays

  • 2 half day holidays

  • 2 floating holidays

  • 1 inclusion day

  • 1 volunteer day

Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.

Skills Required

  • Bachelor's or Associate's degree or equivalent experience
  • 3-5 years of technical experience, preferably in equipment service industry
  • Technical and mechanical aptitude to understand generators, electrical power distribution and connection, switchgear, load banks, compressed air systems, and HVAC/drying equipment
  • Experience monitoring telematics and using machine intelligence, data visualization, and analytics
  • Analytical capabilities to interpret data and generate reports
  • Experience using CRM for customer communications
  • Excellent sales, communication, and listening skills
  • Strong safety standards and ability to work in a fast-paced, team-oriented, customer solutions focused environment
  • Flexibility to work extended hours and be on-call
  • Journeyman Electrician, technical certification, EPA (HVAC)
  • Ability to bend, squat, crouch, reach, and lift up to 25 pounds

Sunbelt Rentals Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sunbelt Rentals and has not been reviewed or approved by Sunbelt Rentals.

  • Healthcare Strength Medical, dental, and vision coverage are considered comprehensive, with preventive care at no cost and cost‑sharing viewed as workable for many. Early eligibility, telehealth access, and an EAP enhance perceived value.
  • Leave & Time Off Breadth Time off expands with tenure and is complemented by sick time, floating holidays, an inclusion day, and a volunteer day. The overall structure provides multiple avenues for rest and recovery across the year.
  • Strong & Reliable Incentives Earnings in certain roles can rise meaningfully through overtime or commissions, particularly in busier markets. Hourly employees often increase take‑home pay during peak seasons.

Sunbelt Rentals Insights

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The Company
HQ: Fort Mill, SC
10,509 Employees
Year Founded: 1983

What We Do

Sunbelt Rentals provides the rental tools and equipment customers need to build and maintain the world around us. With an extensive network of 1,250+ locations, we provide exceptional customer experiences, powered by 20,000+ dedicated team members. With 14,000 types of equipment, we're here to help with any project

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