- Lead and conduct investigations into market conduct-related matters, non-market conduct matters and non-reps related investigations.
- Manage complex and sensitive investigations
- Partner with respective business units for investigations and regulatory engagements.
- Follow up on the required actions such as administer appeals, actions to close the gaps. Manage communications with internal stakeholders to ensure alignment and timely completion of deliverables.
- Identify emerging trends, systemic issues, control gaps, and conduct risks from investigation outcomes.
- Coordinate, review, and consolidate responses to MAS queries.
- Act as a liaison with internal stakeholders to obtain information required for regulatory submissions and responses.
- Ensure regulatory communications are accurate, complete, well-supported, and consistently documented.
- Maintain records of regulatory correspondence and submissions for audit and regulatory purposes. These responsibilities align with internal requirements for liaising with regulators, coordinating responses, and maintaining documentation.
- Support preparation of reports for senior management.
- Contribute to the enhancement of investigation methodologies, frameworks, and reporting processes.
- Identify opportunities to improve efficiency through technology and process automation.
- Undertake additional duties and projects assigned by the Deputy Vice President or department head.
Skills Required
- Lead and conduct investigations into market conduct-related matters, non-market conduct matters and non-reps related investigations
- Manage complex and sensitive investigations and ensure timely completion of deliverables
- Partner with business units for investigations and regulatory engagements
- Coordinate, review, and consolidate responses to MAS queries and regulatory submissions
- Maintain records of regulatory correspondence and submissions for audit and regulatory purposes
- Identify emerging trends, systemic issues, control gaps, and conduct risks from investigation outcomes
- Contribute to enhancement of investigation methodologies, frameworks, and reporting processes
What We Do
Income Insurance Limited (Income Insurance) is one of the leading composite insurers in Singapore, offering life, health and general insurance. Established in Singapore to plug a social need for insurance in 1970, Income Insurance continues to put people first by serving the protection, savings and investment needs of individuals, families and businesses today. Its lifestyle-centric and data-driven approach to insurance and financial planning puts the company at the forefront of innovative solutions that empowers the people it serves with better financial well-being. Additionally, Income Insurance is committed to being a responsible business that champions the environment and builds stronger communities by supporting financial inclusion, education for youth-in-need and seniors’ well-being. For more information, please visit www.income.com.sg
