The Manager, International Expansion, leads the planning, coordination, and execution of the company’s global growth initiatives. This role identifies new market opportunities, builds scalable entry strategies, and ensures operational readiness across functions. As the central driver of international launch programs, this leader blends strategic insight with hands‑on execution to accelerate the company’s global footprint.
Responsibilities:
- Conduct market research, competitive analysis, regulatory assessments, and financial modeling to evaluate expansion opportunities.
- Recommend market prioritization and entry strategies aligned with business goals.
- Build business cases and present recommendations to senior leadership.
- Develop end‑to‑end market entry plans, including timelines, resource needs, risk assessments, and operational requirements.
- Create repeatable frameworks and playbooks for future international expansion efforts.
- Serve as the primary project manager for international launches.
- Facilitate decision‑making, remove roadblocks, and ensure milestones are met.
- Track KPIs, report progress, and adjust plans based on real‑time insights.
- Identify, evaluate, and onboard local partners, distributors, agencies, and vendors.
- Support contract negotiations and ongoing relationship management.
- Ensure partners meet performance, compliance, and service expectations.
- Facilitate collaboration between external partners and internal stakeholders to achieve desired outcomes.
- Ensure all operational components are prepared for launch.
- Collaborate with Legal and Compliance teams to navigate international regulations and licensing requirements.
- Monitor post‑launch performance and drive continuous improvement.
Required Qualifications:
- Bachelor’s degree in business administration, Marketing, International Business, or related field.
- 3 years of experience in international expansion, global operations, strategy, or related roles.
- Proven success leading cross-functional initiatives in complex, fast-paced environments.
- Strong understanding of international markets, cultural nuances, and business practices.
- Excellent negotiation, communication, and interpersonal skills.
- Valid passport
Preferred Qualifications:
- Master's degree
- 5-7 years proven track record of successful international expansion in the retail industry.
Behavioral Traits for Success:
- Decisive, fast-moving leader
- High-energy persuasion and influence
- Urgency-driven execution
- Independent, bold decision-making
- Competitive, results-focused mindset
- Strategic, big-picture thinking
- Resilient under pressure
- Inspiring team motivator
Working Environment:
- Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
- Corporate Office located in St. Louis, MO
- 30% International travel
- Hybrid work schedule
Your Performance Will Be Measured On:
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:
- Decision-making, judgment, and execution
- Clear and thorough communication, both spoken and written, with internal and external parties
- Timeliness and follow-up
- Problem-solving and removing obstacles
- Planning and organization
- Building strong relationships with cross-functional team members
- Tenacity and commitment to tasks
- Internal and external stakeholder feedback
- Stakeholder feedback
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's degree in business administration, Marketing, International Business, or a related field
- At least 3 years of experience in international expansion, global operations, strategy, or related roles
- Proven success leading cross-functional initiatives in complex, fast-paced environments
- Strong understanding of international markets, cultural nuances, and business practices
- Excellent negotiation, communication, and interpersonal skills
- Valid passport
- Master's degree
- 5-7 years of successful international expansion experience in the retail industry
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What We Do
We're the company with #TheStuffYouLove! Founded in St. Louis in 1997, Build-A-Bear Workshop is a trusted, beloved brand that has been part of countless life moments for more than 20 years. We operate approximately 400 stores worldwide—including company-owned stores in the United States, Canada, Ireland, Paris, Milan, Colombia, and the United Kingdom and franchise stores in Africa, Asia, Australia, Europe, Mexico, the Middle East and China—where Guests can make and customize furry friends. The Build-A-Bear Workshop experience is an expression of our commitment to redefine retail and entertainment. Our concept is designed to bring out the creative side of our Guests to spark their imagination. We challenge every associate to contribute wherever possible to our culture, our communities and our business success. Regardless of role, Build-A-Bear associates keep our core values at the heart of everything they do. We cultivate a culture that truly begins with heart. From the passion our associates bring to work each day to our iconic heart ceremony, we deliver the Build-A-Bear spirit and one-of-a-kind experiences to our Guests – one furry friend at a time. It’s one of the reasons Build-A-Bear Workshop has been recognized time and time again as a sought-after employer: • Great Place to Work® and FORTUNE’s 100 Best Companies to Work For® list: 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010 and 2009 • Great Place to Work® and FORTUNE’s Best Workplaces in Retail list: 2017, 2016, 2015 and 2014 • Great Place to Work® and FORTUNE’s Best Workplaces for Women list: 2017, 2016 and 2015 • Great Place to Work® and FORTUNE’s Best Workplaces for Millennials list: 2017, 2016 and 2015 • Great Place to Work® and FORTUNE’s Best Workplaces for Diversity list: 2017, 2016 and 2015 • The Sunday Times 100 Best Companies to Work For list: 2017 and 2016 • 2-Star Accreditation by Best Companies for our ‘outstanding’ workplace engagement standards and commitment







