Manager, Internal Communications

Posted Yesterday
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San Francisco, CA, USA
In-Office
118K-146K Annually
Senior level
Information Technology • Logistics • Real Estate • Energy
The Role
Manage and execute internal communications operations across email, intranet, digital signage, town halls, and urgent/crisis messaging. Partner with IT, HR, and global teams to publish content, coordinate technical execution, analyze engagement data, and continuously improve communications processes and technology.
Summary Generated by Built In
At Prologis, we don’t just lead the industry—we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one—not just shaping the future of logistics but building what comes next.

Job Title:

Manager, Internal Communications

Company:

Prologis

Title: Manager, Internal Communications 

Location: San Francisco, CA 

 

A day in the life 

The Manager, Internal Communications supports employee communications operations that increase engagement, build awareness of company initiatives, and strengthen culture across key internal channels. Reporting to the Director, Internal Communications, this role partners with global communications, IT, production, HR, and regional colleagues to execute timely and effective communications through email, digital signage, The Hub, town halls, and related platforms. The role manages communication operations, measurement, and technology-enabled execution, with a focus on accuracy, responsiveness, and continuous improvement. This role is based in Prologis’ San Francisco headquarters and is required to work in person a minimum of three days each week with the team. 

 

Key responsibilities include: 

  • Stage and publish communication drafts for emails, newsletters, intranet stories, and other internal channels while maintaining accuracy and consistency. 

  • Partner with global communications, IT, production, HR, and regional teams to improve the employee experience on The Hub and support high-priority internal communications. 

  • Coordinate technical and content execution for quarterly town halls, including Zoom meetings and webinars, in partnership with IT and the broader communications team. 

  • Track, analyze, and report quarterly and annual internal communications results, including survey data from platforms such as Qualtrics, to identify insights and recommendations. 

  • Manage digital signage content through Poppulo by coordinating updates, keeping information current, and partnering with the account manager as needed. 

  • Support crisis and urgent communications during natural disasters, public health issues, and other time-sensitive situations by reviewing plans and providing communications input. 

  • Manage internal communications operations, including the Corporate Communications email inbox, external award submissions, invoices, annual contracts, and related communications technology processes. 

 

Building blocks for success 

Required: 

  • 5+ years of relevant experience. 

  • Track record of managing internal communications operations. 

  • Experience using communications and collaboration platforms such as Qualtrics, Zoom, Wistia, Outlook, SharePoint, Trello, email platforms, and Poppulo. 

  • Ability to write, edit, and communicate clearly with internal audiences and cross-functional stakeholders. 

  • Ability to organize competing priorities, meet deadlines consistently, and maintain accuracy in detailed communications work. 

  • Ability to use data and reporting to evaluate communications performance and recommend improvements. 

  • Ability to travel up to 5% of the time. 

  • Ability to work in person at the San Francisco headquarters a minimum of three days each week. 

Preferred: 

  • Bachelor’s degree in a related field preferred. 

  • Demonstrates willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed. Exercises sound judgment, creative thinking, and accountability for outcomes. 

 

Hiring Salary Range of: $118,000 - $146,000. Salary and whole compensation package (bonus target) to be determined by the candidate’s location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

#LI-KR1

People First

Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here.

When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here.

As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here.

All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time. 

All job offers are contingent upon successful completion of background verification. Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type:

Full time

Location:

San Francisco, California

Additional Locations:

Skills Required

  • 5+ years of relevant experience
  • Track record of managing internal communications operations
  • Experience using Qualtrics, Zoom, Wistia, Outlook, SharePoint, Trello, email platforms, and Poppulo
  • Strong writing, editing, and clear communication skills for internal audiences
  • Ability to organize competing priorities, meet deadlines, and maintain accuracy in detailed communications work
  • Ability to use data and reporting to evaluate communications performance and recommend improvements
  • Ability to travel up to 5% of the time
  • Ability to work in person at the San Francisco headquarters a minimum of three days each week
  • Bachelor's degree in a related field
  • Willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency and quality
  • Demonstrates sound judgment, creative thinking, and accountability for outcomes

Prologis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Prologis and has not been reviewed or approved by Prologis.

  • Fair & Transparent Compensation Pay is considered fair to competitive across many roles, with some citing industry-leading salary and strong total rewards in select positions. Feedback suggests total compensation compares well when factoring in bonuses and stock programs.
  • Retirement Support Retirement offerings include a company 401(k) match and an employee stock purchase plan that bolster long-term savings. Feedback suggests these programs are a standout element of the total rewards mix.
  • Leave & Time Off Breadth Time off is described as generous, including substantial PTO, paid holidays, and dedicated volunteer time. Feedback suggests these provisions support work-life balance alongside flexible scheduling.

Prologis Insights

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The Company
HQ: San Francisco , CA
1,700 Employees
Year Founded: 1983

What We Do

Prologis is the global leader in logistics real estate. In partnership with top manufacturing and distribution companies (e.g., Amazon, BMW, DHL, FedEx, Pepsi), we ensure timely delivery of the products that make modern life possible.

Why Work With Us

We embrace change. We ask “why” and trust that discomfort and failure are part of success. We listen, question, then commit to each other. Together as one team, we actively seek and leverage different perspectives, challenge our own best ideas and commit to a common goal. We simplify and sprint. Speed and agility drive results.

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