What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!
Manager, Internal Communications
The Manager, Internal Communications will play a lead role in driving the strategy, development and distribution of day-to-day news, announcements and compelling stories to engage Papa Johns team members across various audiences. They will build strong, collaborative relationships with business experts to identify, curate and produce high impact storytelling content, with a focus on bringing to life Papa Johns’ purpose, values and culture. This multifaceted, culturally-savvy team player will build and manage both long and short-term editorial calendars, understand how to reach diverse, widespread audiences with the right channel/messaging mix, and have a desire to continually innovate and improve the company’s internal communications efforts. This role reports to the company’s Senior Director, Internal Communications, and will work collaboratively across the broader Communications and People Experience function to support multi-audience storytelling approaches.
Duties & Responsibilities (other duties as assigned)
Manage the master Internal Communications editorial calendar; ensuring its kept up to date on a weekly basis and ensuring that future campaigns are planned in a proactive manner
Develop the internal communication teams overall strategy & storytelling approach for our field team members across core channels including our enterprise social network, company intranet site, Email Newsletters and other targeted channels as needed.
Partner with the external communications and social media teams to create and cross-promote 360-degree stories across both internal and external channels (i.e., Papa Johns external blog and LinkedIn).
Establish collaborative relationships with subject matter experts across the business and create efficient processes for generating strong story leads throughout the business.
Concept, curate and develop creative content and channel strategies on a variety of company news topics, including brand promotions, product and technology innovations, supply chain & operations initiatives, and corporate responsibility efforts.
Drive communications around recognition and culture to field team member audiences.
Create innovative communications plans and tactics to engage employees in key tentpole campaigns throughout the year.
Measure employee feedback and sentiment across internal communications channels; use a data-driven approach to identify opportunities for continuous improvement.
Craft, ghostwrite and edit email content, articles and video. Manage publishing and distribution of content across various internal communications channels.
Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.
Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.
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What We Do
Papa John's Pizza is an American restaurant company that runs the third largest take-out and pizza delivery restaurant.
Papa John's seeks people who have an entrepreneurial spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities and meaningful work combine to produce not only the best pizza, but also the best team members! Better Opportunities. Better People!
At Papa John's we call ourselves team members instead of employees because we believe it is only through a strong team we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally; Papa John's has a variety of positions for talented and passionate people.
Papa John's is an equal opportunity employer and provides excellent career opportunities for our entire team. Our company philosophies of promote from within and rewards based on performance are important elements of our company culture.

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