Manager, Internal Communications

Posted 4 Days Ago
Be an Early Applicant
3 Locations
In-Office
Senior level
Fintech
The Role
Lead a divisional internal communications team and infrastructure, advising senior leaders to translate business priorities into clear messaging. Oversee editorial standards, channels (SharePoint/intranet, newsletters), content creation, multimedia integration, and measurement to ensure timely, high-quality execution and continuous improvement for major events and initiatives.
Summary Generated by Built In

Leads divisional internal communications infrastructure, and execution. Serves as a trusted advisor to leadership—translating business priorities into clear, compelling messaging while ensuring consistent, high-quality delivery across all channels. Oversees communications platforms, editorial standards, and a team responsible for content creation and channel execution.

Responsibilities:

  • Lead & Develop Team
    Manage and develop a team of communications professionals, including design, video, and channel execution roles; set high performance standards and drive accountability.

  • Strategic Communications Advisory
    Partner with senior leaders to shape communications strategies that advance key business priorities and influence outcomes.

  • Content & Editorial Leadership
    Own editorial standards and oversee all written, visual, and multimedia content; ensure clarity, consistency, and alignment with Vanguard brand.

  • Channel & Infrastructure Ownership
    Lead end-to-end communications infrastructure (SharePoint/intranet, newsletters, distribution lists, planning, measurement, and multimedia integration).
    Ensure channels are optimized, integrated, and aligned to audience needs.

  • Execution Excellence
    Drive end-to-end delivery of communications—from planning through measurement—ensuring timely, high-quality outcomes.

  • Stakeholder Influence
    Act as a trusted advisor to resolve competing priorities, shape messaging, and guide channel strategy across stakeholders.

  • Continuous Improvement
    Apply data, insights, and industry best practices to improve communication effectiveness and elevate the crew experience.

  • Events & Initiatives
    Support communications strategy and execution for major divisional events and key initiatives.

Qualifications:

  • 5+ years of relevant experience, including internal communications strategy and execution.

  • Demonstrated experience translating business strategy into communications.

  • Strong writing, editing, and editorial judgment; ability to maintain high content standards across formats.

  • Experience managing communications channels and infrastructure (e.g., intranet, newsletters, measurement).

  • Proven people leadership or team management experience preferred.

  • Experience managing creative resources (design, video) preferred.

  • Undergraduate degree or equivalent experience required; advanced degree preferred.

What Sets You Apart:

  • Strategic thinker with strong execution discipline.

  • High standards for quality, clarity, and consistency.

  • Skilled at influencing without authority and navigating complexity.

  • Data-driven and focused on measurable impact.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Skills Required

  • 5+ years of relevant experience, including internal communications strategy and execution.
  • Undergraduate degree or equivalent experience.
  • Strong writing, editing, and editorial judgment across formats.
  • Experience managing communications channels and infrastructure (e.g., SharePoint/intranet, newsletters, measurement).
  • Demonstrated experience translating business strategy into communications.
  • Proven people leadership or team management experience.
  • Experience managing creative resources (design, video).
  • Advanced degree.

Vanguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.

  • Retirement Support Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
  • Affordable Benefits Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.

Vanguard Insights

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The Company
HQ: Malvern, PA
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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