Manager, Internal Communications, Europe - London

Company:Oliver Wyman

Description:

Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. We help leading global organizations navigate their most critical challenges through deep industry expertise, innovation, and collaboration.

For more information, visit oliverwyman.com, or follow us on LinkedIn and X.    

Oliver Wyman is looking for an Internal Communications Manager for Europe, to join our Internal Communications team

Please Note: Oliver Wyman/Marsh operates a hybrid working policy of at least 60% in-office attendance

The Opportunity

At Oliver Wyman, we're helping organisations navigate their most complex challenges. Behind every successful business transformation is clear, engaging communication, and that's where you come in as Internal Communications Manager.

We're looking for an experienced Internal Communications Manager to lead colleague communications and engagement across our Europe Region, connecting more than 2,800 colleagues across 11 countries. You'll partner with senior leaders to translate strategy into compelling stories, strengthen our culture, and help bring our brand to life internally.

This is a high-impact role with visibility across regional and global leadership, offering the opportunity to influence how our people connect with our strategy, culture and future.

Why Join Us?

This is more than a communications role—it's an opportunity to shape the employee experience across Europe.

You'll:

• Partner directly with senior regional and global leaders

• Drive communications around strategic priorities, growth and culture

• Play a key role in strengthening colleague engagement and connectivity

• Help shape how AI is responsibly used to enhance communications and campaigns

• Join a collaborative global Marketing & Communications community with real opportunities to influence and grow

If you're excited by the opportunity to influence communications at the heart of a dynamic, international business, we'd love to hear from you.

What you'll be doing

You'll lead and deliver internal communications that help colleagues understand where we're going, why it matters, and how they contribute.

Key responsibilities include:

• Developing strategic communications for Europe Region leadership, including presentations, leadership messaging, videos and events

• Delivering engaging campaigns that strengthen culture, collaboration and employee engagement

• Partnering across Marketing, HR, Events, Creative Services and senior business leaders to deliver integrated communications

• Bringing Oliver Wyman's brand, people and client impact to life through compelling storytelling

• Using AI thoughtfully to improve content creation, planning and measurement while maintaining strong editorial judgement

• Measuring communication effectiveness and continuously improving channels and campaigns

• Supporting communications during sensitive or fast-moving business situations, including crisis communications where required

What your first 6–12 months will look like

In your first year you'll establish yourself as a trusted communications partner by:

• Building relationships with leaders and key stakeholders across Europe

• Reviewing existing communications channels, content and engagement to identify opportunities for improvement

• Helping strengthen Oliver Wyman's internal brand and culture through impactful storytelling and campaigns

• Supporting the rollout of our AI marketing strategy through internal communications, stakeholder engagement and change communications

• Creating a more connected, informed and engaged colleague experience across the region

Who we're looking for

You'll be an experienced communications professional who enjoys simplifying complexity and influencing senior stakeholders.

We're looking for someone with:

• 5+ years' experience in internal communications, corporate communications, marketing or journalism

• You’ll have experience in developing communications for senior leaders in a complex, fast-paced organisation

• You’ll possess exceptional writing, storytelling and stakeholder management skills, as well as the ability to translate business strategy into clear, engaging communications

• Experience in using digital communication platforms (Microsoft Teams, SharePoint, Viva Engage and multimedia channels) is essential

• Practical knowledge of AI tools and how they can be applied responsibly to communications is required

• A collaborative mindset and a passion for creating meaningful employee experiences is essential  

• Experience within management consulting or professional services would be advantageous.

Why join Oliver Wyman?

You'll join a collaborative, high-performing environment where your expertise, judgement, and leadership will have a visible impact on both our people and our business. From navigating complex employee relations matters to shaping people initiatives and leading a talented team, you'll play a key role in helping our colleagues thrive and perform at their best.

We are committed to fostering an inclusive culture where diverse perspectives are valued, continuous learning is encouraged, and individuals are empowered to bring their authentic selves to work. In return, we offer competitive compensation and benefits, flexible hybrid working, and meaningful opportunities for professional growth within a global organisation.

If you're excited by the opportunity to lead across multiple countries, partner with senior stakeholders, and help shape the future of our people agenda, we'd love to hear from you.

Oliver Wyman and Marsh is committed to building a diverse and inclusive workplace. We welcome applications from all qualified candidates and encourage individuals from all backgrounds to apply

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. 

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.