Manager Infrastructure Security Patching

Category/Area of Expertise: IT & Technology
Job Requisition: 451819
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Infra-Life Cycle Mngmnt/It Rtl Labs (5118648)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
This Manager oversees the Security Patching team, with the primary goal of protecting the Ahold Delhaize USA environment (Retail, Distribution Centers, Data Centers, Corporate locations) from security cyber risks. Establishes and executes the Vulnerability Remediation Governance Program, which provides the strategy for patching security vulnerabilities. Partners with ISO in the identification/validation of security vulnerabilities, coordinates testing with QA, schedules patching in established maintenance windows, directs vendor partners to execute patches, validates results, provides reporting. In addition to remediating backlog/new vulnerabilities, resolves Zero Day vulnerabilities within designated time frames.
Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC; Chicago, IL; Quincy, MA.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duries & Responsibilities

• Establish and execute Security Patching program (strategy, processes, procedures)
• Identify benefits and risks
• Socialize Security Patching program/strategy to IT/Business leadership
• Establish Security Patching Team
• Clarify team roles and responsibilities
• Manage Security Patching team
• Conduct weekly meetings with team
• Ensure that the functions are performed in accordance to established policies and procedures
• Partner with ISO, GSO, IT, Business in security vulnerabilities and remediation
• Provide regular reporting to leadership
• Support PCI Audits
• Identify, resolve, and escalate issues as needed
• Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed.

Required Qualifications

• 10+ years in IT security patching and/or release management
• People Leadership experience
• Multi-Vendor Partner Management Experience
• Strong Leadership and Organizational skills
• Ability to lead and energize others
• Relationship skills to build partnerships and foster collaboration
• Problem resolution skills
• Ability to multi-task and determine priorities
• Strong time management skills
• Communications skills with ability to engage Executive Leadership
• Develop presentations/briefings and deliver to executive leadership

Preferred Qualifications

• IT experience in Retail environment
• Technical Undergraduate degree
• Knowledge of information systems and security controls, of attack types and methodologies
• Working knowledge with perimeter scanning technologies and vulnerability management tools (i.e. Rapid7)
• Service Now tool experience preferred or demonstrated work experience with other like industry tool suites
• Prior experience with vulnerability remediation governance in an enterprise environment
• Excellent technical, diagnostic, and troubleshooting skills
• Strategic Focus
• Analytical Thinking
• Strong skills with MS Word, MS Excel, MS PowerPoint, MS Visio, MS Project, and SharePoint

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.