Manager, Information Technology

Preferred Qualifications

• Technical Leadership & Team Scale: 2+ years of formal people management or team leadership experience, with proven success managing offshore technical teams (specifically including teams in India) across multiple Agile/Scrum delivery pods. 

• Engineering Background: Must have a strong technical foundation as a former hands-on Software Developer, DevOps Engineer, or Technical Lead within the last 7 years. Pure project managers or non-technical scrum masters will not be considered. 

• Full-Stack Application Knowledge: Solid technical understanding of modern software development ecosystems, including backend (Java, .NET, Node.js) and frontend (React, Angular) frameworks. 

• DevOps & Infrastructure Familiarity: Strong foundational knowledge of CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins) and Infrastructure as Code (Terraform, Bicep) to effectively guide technical teams and evaluate delivery metrics. 

• Delivery & Resource Management: Proven capability to drive operational stability, manage resource allocation across growing teams, and ensure technology solutions closely align with business objectives. 

Job Summary

Manages a team that develops, implements, and/or supports technology solutions for a business function. Ensures the operational stability of technology systems and applications and that technology solutions meet the needs of the company.

Major Tasks, Responsibilities, and Key Accountabilities

• Oversees technology development and support activities to ensure technology issues are resolved in a timely and cost-effective manner in accordance with governance and security processes.
• Manages and tracks the progress of multiple technology efforts, including administration, work plans, resource planning and control, status reports, and budgeting.
• Resolves problems by analyzing issues, recommending corrective actions, providing tactical direction, and reallocating associate resources where needed.
• Communicates activity statuses with technology teams, peers, management, and end-users.
• Provides management, coaching, and feedback to associates, including assessing performance and providing guidance and direction on work-related activities.
• Reviews operational processes and implements changes when needed.
• Works with leadership to align technology resources to appropriate projects and workstreams.
• Builds relationship with key stakeholders and operational groups to identify and resolve business issues.
   

Nature and Scope

• Solutions require analysis and investigation.
• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
• Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.