Manager II Maintenance

Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Maintenance AUSA (2762340)
A great career opportunity
Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.
Primary Purpose: The primary purpose of the position is to provide multi-site facilities management and to support the Divisional Area Maintenance staff with direction, guidance on the operating procedures necessary to maintain our facilities. Ensure store operating equipment is in a condition that will maintain sales and the efficient handling of our customers while keeping repairs and overhead costs as low as possible. Help implement emergency response and service at store level for emergencies or store closings. Assist store personnel with what to do, who to call and what vendors to use.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD and Mauldin, SC.
Duties and Responsibilities:

• Manage the day-to-day operation of the assigned area for the Store Maintenance Department; supervise/direct the performance of field supervisors and clerical support. Administer all department-operating policies, reviewing and requesting changes as required, to keep policies current.
• P&L responsibility for up to $50 million annual operating budget and $10 million in capital expenditures.
• Use data analysis and forecasting tools to build both the annual operating and capital budgets for the market.
• Develop short/long-range planning, maintenance P&L optimization, maximize capital expenditure review.
• Ensure DOB, BOH, Fire Department compliance for life safety systems, personal vehicle transport, food service equipment, exterior services/systems.
• Review staffing requirements for assigned area to handle workload for established portfolios to include the opening of new stores.
• Work with staff to develop best practices and track against the annual corporate goals / objectives.
• Ensure conformity with the financial operating policies of the Maintenance Department and ADUSA.
• Investigate and implement new repair procedures that will reduce operating repair costs on specific types of equipment or service. Utilize internal department controls and monitoring procedures to effect changes to control maintenance costs and optimize spending..
• Perform analyses of market area; broken down by account lines, by supervisor and by store to ensure spend is within established budget.
• Communicate with Operations as appropriate to identify best practices that will assist stores with the use of operating equipment or programs to reduce maintenance costs.
• Review and determine all needed changes in maintenance service contracts at renewal time to maintain or reduce maintenance spend. Communicate with our vendors and suppliers to discuss work performance and service given to our stores.
• Coordinate efforts of field supervisors when projects involving all stores require a unified approach to establishment and completion. Review and sign all requests for capital appropriations, ensuring vendor costs are reasonable and that operations needs are met while taking into consideration the company's financial goals.
• Provide assistance and direction to expedite emergency repairs from fire, flood or evacuation forcing a store closing.
• Enforce Vendor Operating Policy that outlines billing procedures, practices for service within the store and communications to management.
• Perform vendor evaluations to monitor productivity, competitive value, consistency and quality of work.
• Decide when to replace major equipment or repair it;
• Prepare and dDeliver presentations on the state of the maintenance budget/business as well as financial justification for existing or proposed expenditures.
• Work with Design Services to develop/review the scope of work for remodel projects, and to ensure appropriate refrigeration, HVAC and controls designs on new stores, remodel projects and small projects.
• Work with Construction to verify contracted work is completed satisfactorily, and to report deficiencies in a timely manner.
• Provide oversight to small construction and HVAC-R projects. Review proposals, invoices, and change order requests, and project closeout.
• Directly/indirectly managed the daily activities of internal/field teams, third party providers, and vendors.
• Work with the Energy Management team to optimize energy performance and minimize expenses associated with energy use of refrigeration and HVAC systems.
• Maintain focus on refrigerant management to reduce the cost and greenhouse gas impact of refrigerant leaks.
• Administer a maintenance program for refrigeration, HVAC and control systems, including planned, preventive and reactive maintenance; this includes all repairs and replacements, either capital or expensed, with 24/7 coverage available to meet the needs of retail store operators.
• Responsible for meeting all regulatory requirements associated with refrigeration and HVAC systems as well as for maintaining a safe and legal working environment for in-house technicians and contractors.
• Learn and stay current with accounting procedures, and coordinate with the Facilities team to ensure proper business processes are followed by in-house staff, contractors and service providers when ordering work, performing work, processing invoices, etc
• Identify capital equipment in need of replacement, with estimated costs, as part of the annual budgeting cycle
• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Qualifications:

• Associate's degree in Engineering, Technology or Business.
• Minimum of 5 years refrigeration experience.
• Minimum of 2 years supervisory experience.
• General knowledge of supermarket operations and maintenance and relevant building codes and standards
• Food safety regulations, codes and standards and industry standard practices
• Workplace safety regulations (e.g., OSHA) and industry standard practices, including vehicle/driving safety
• Environmental regulations (e.g., EPA, state environental regulations) and industry standard practices
• Fire protection and life safety regulations, codes and standards (e.g., NFPA)
• ADA regulations and industry standards
• Oral/written communication skills
• Supervisory/leadership ability
• Strong analytical skills
• Customer focus
• Initiative
• Attention to detail
• Negotiation skills
• Strategic planning
• Presentation skills
• Lifting up to or more than 50 lbs, standing, bending
• Able to travel 50%
• Valid driver's license

Preferred Qualifications:

• Bachelor's degree in Engineering, Technology or Business preferred
• Ten years of direct refrigeration and HVAC experience preferred.
• Five years of experience managing, and training refrigeration or HVAC technicians preferred

#LI-SF1 #IND
At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.
Job Requisition: 392015_external_USA-MA-Quincy