Manager I, Leader Training & Development

Reposted Yesterday
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Hung Hom, Kowloon City, HKG
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
The role involves delivering training programs, designing training materials, analyzing training effectiveness, and collaborating on training solutions in Putonghua.
Summary Generated by Built In

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

  • To take charge and deliver IIQE preparation training, on-boarding training, and other business-related training programs for MCI agencies in Putonghua

  • To design and organize training programs on MCI High-Net-Worth business by identifying learning objectives, defining contents, selecting modes of instruction and media, and sequencing activities

  • To monitor and track the training effectiveness with data analysis and Excel data reporting, and take the initiative to improve the training programs to better match agency demands

  • To participate in the development of digital training materials (e-learning, video shooting etc) and facilitate agency force to achieve better learning and development outcome with digital tools

  • To organize, host and/or support business or recruitment activities as required where Putonghua is necessary for communication

  • To collaborate with other teams or cross functions on providing effective Putonghua training solutions

  • To participate in ad hoc tasks or training / business projects as assigned and handle projects independently within deadlines

  • To provide support on training administration and logistics including training room and equipment maintenance, training materials preparation and inventory control

Job Requirements

  • Bachelor's degree or above

  • At least 6 years related experience, preferably in insurance/banking/finance/training/business management/business consultancy industry etc.

  • Good understanding of HK and MCV insurance market is an advantage

  • Excellent communication and interpersonal skills

  • Good organizational, presentation and training facilitation skills

  • Good project management skills

  • Mature, independent, self-motivated, agile, and able to work under pressure

  • Native level Putonghua and strong command of written English

  • Hands on skills with Microsoft Words, Excel and PowerPoint

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

Training & Development

Posting End Date:

29/10/2026

Skills Required

  • Bachelor's degree or above
  • At least 6 years related experience
  • Native level Putonghua and strong command of written English
  • Good understanding of HK and MCV insurance market is an advantage
  • Excellent communication and interpersonal skills
  • Good organizational, presentation and training facilitation skills
  • Good project management skills
  • Mature, independent, self-motivated, agile, and able to work under pressure
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The Company
Toronto, Ontario
499 Employees

What We Do

A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years

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