Manager I, Engineering - Onboarding Growth

Posted 59 Minutes Ago
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New York, NY, USA
Hybrid
187K-240K Annually
Junior
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
We are building the monitoring and security platform for developers, IT ops teams and business users in the cloud age.
The Role
Lead and grow the Onboarding engineering team to deliver world-class first-time user experiences. Plan and staff projects, coach engineers, collaborate with product and design, build UX features, data platforms, and AI-assisted setup, and use analytics and experimentation to improve trial adoption and onboarding outcomes.
Summary Generated by Built In

Manager I, Engineering - Onboarding Growth

This Engineering Manager will lead the Onboarding team within the Shared Capabilities organization, setting product direction, and coaching and developing team members. They will staff and drive projects that drive new users to adopt Datadog in their organizations. From the first time a new user signs up for a Datadog trial, this team is responsible for making sure they have a world class setup and onboarding experience, and can realize the full value of Datadog in their organization. Onboarding owns the “front door” of Datadog, the very first experience new users and prospective customers encounter. This work is extremely important to company success - improving our onboarding process directly impacts new users ability to find value with Datadog quickly. This role also involves close partnerships with other product teams to deeply understand customer needs and deliver compelling first-time user experiences

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do:

  • Work with Product Management and Design to plan and staff projects for the Onboarding Growth team
  • Coach and develop engineers at various levels
  • Ensure strong cross-team communication and design best practices around project management, code review, architecture patterns, and more
  • Build UX features to streamline the onboarding and trial experience through rapid experimentation
  • Build out data platforms and use that data to personalize the onboarding experience for each user
  • Work directly with product teams to ensure each product has a best in class new user experience
  • Create AI-assisted setup options to make sure initial setup “just works” out of the box
  • Champion the use of analytics data to analyze user behaviour and apply those insights to product UX

Who You Are:

  • At least 2 years of people management experience in a software engineering or similar setting
  • Experience managing full stack development teams
  • Excellent communication skills, including at delivering clear, actionable, and empathetic feedback
  • Product-oriented: you put solving customer problems first and know how to ship features quickly and iterate on them
  • Passionate about experimentation and using data to drive decisions
  • Demonstrated sense of ownership over your team's work

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Intradepartmental mentor and buddy program for in-house networking
  • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
  • Access to Inclusion Talks, our Internal panel discussions
  • Free, global mental health benefits for employees and dependents age 6+
  • Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:
$187,000$240,000 USD

About Datadog: 

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Skills Required

  • At least 2 years of people management experience in a software engineering or similar setting
  • Experience managing full stack development teams
  • Excellent communication skills, including delivering clear, actionable, and empathetic feedback
  • Product-oriented mindset with ability to ship features quickly and iterate
  • Passion for experimentation and using data to drive decisions
  • Demonstrated sense of ownership over your team's work

What the Team is Saying

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Datadog Compensation & Benefits Highlights

  • Healthcare Strength Coverage spans medical, dental, and vision with a dedicated mental‑health program offering free appointments for employees and dependents, and many locations include fitness reimbursements. Gender‑affirming care support is provided in eligible locations.
  • Parental & Family Support Fully paid, gender‑neutral parental leave is complemented by family‑forming benefits such as adoption, fertility, preservation, and surrogacy support, plus childcare assistance where available. Pet‑related benefits, including adoption assistance and insurance, are offered in some regions.
  • Equity Value & Accessibility Equity participation is emphasized through a discounted employee stock purchase plan and RSUs for eligible roles. These programs can enhance total compensation alongside core salary.

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The Company
HQ: New York, NY
6,500 Employees
Year Founded: 2010

What We Do

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.

Why Work With Us

At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.

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Datadog Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.

Typical time on-site: 3 days a week
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