Manager, HR Workforce Administration and Data Management

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary:

The Manager supervises the daily activities of the Workforce Administration team in India in addition to executing more complex activities. As a highly skilled WFDM specialist they possess a deep understanding of the entire worker life cycle to ensure data accuracy and integrity throughout all human resources systems. They ensure all data restructures and workers transactions from the company are performed in line with global design and in accordance with local regulations. This position also influences valuable changes, promotes positive outcomes. The team supports global and regional WFDM processes, including Americas.

Key Business Partners:

People Services Peers within regional capability centers, Human Resources Business Partners.

Detailed Position Responsibilities

Deep understand business structure requirements to coordinate and create solutions for managing significant restructures, mergers, acquisitions, divestitures and other organization changes, including reductions that lead to separations from the company and leads a team of professionals performing this activity in the following capacity:

• Oversee the maintenance of organizational structures and foundation values that enable workflow capabilities in the Workday system, including the creation/edit/removal of organizations, positions, jobs, pay groups, departments etc. 
• Apply country/locale level regulatory rules to the movement of all data and execution of employee statuses with the company, ensuring all activities meet required deadlines, payroll, and documentation outputs. 
• Ensures severance calculations are executed in accordance with local legal/regulatory requirements in support of policies and coordinate the execution of the team preparing separation packets. 
• Ensure excellent data accuracy in Workday by following controlled data management and governance practices, including system audits to align with legal and regulatory compliance
• Manage sensitive worker data updates via efficient manual processes or controlled mass uploads (e.g. Workday EIB) 
• Perform root cause analysis on issues, identify underlying problems, and propose effective solutions. Implement corrective actions and monitor progress to ensure gaps are fully addressed and closed, support improvement and process optimization.
• Perform system data extracts and testing to ensure data accuracy and alignment to global standards 
• Collaborate with colleagues in other regions to ensure global standards are applied in HCM structure management 
• Support ad hoc global and regional projects based on data analysis and insights 
• Review existing business practices and support the identification and updating of outdated business processes in collaboration with HRIT partners 
• Support stakeholder engagement and change management efforts for newly defined processes and procedures 
• Coordinate and provide direction & guidance to WFDM team, managing the allocation of work and ensure cases are adequately prioritised and triaged
• Together with the Senior WFDM, provide direction and guidance, serve as point of escalation for the team related, in order to ensure consistent achievement of service level agreements and business performance goals
• Drive strong efficiency, accuracy and high customer interactions
• Act as a Change Agent, supporting BMS through the transformation of the HR Operating Model
• Assist in the organizational change process by supporting efforts to determine future state governance of new or changed organizations 
• Support project management activities of organizational change, by tracking decisions from meetings, staying up to date on milestones and working with management to communicate progress to key stakeholders 
• Participate and deliver in scheduled and ad hoc training in order to improve process acumen, and apply the learnings in executing their role 

Must have experiences:

• A positive customer service mindset and strong business acumen.
• Strong HCM and Workday experience in in a global shared service environment
• Strong leadership and coaching skills and able to engage and motivate team members.
• Proven track of using sound judgment when assessing requirements, in order to identify the right solution to meet business needs
• Proven track record in analysing data and performance metrics, root cause analysis and the ability to successfully manage and delegate multiple competing tasks and priorities
• Strong communicator, able to interact with multiple levels within the organization; Proven track record of ability to build networking with various stakeholders
• Excellent presentation skills in writing and verbally, for complex information in a clear and structured way
• Have worked in a rapid, fast-moving environment, which is both complex and changing and in a multi-cultural/multi-country work environment
• Experience in project management, the proven ability to play a lead role in delivering a mid-large project(s), working to timelines and being resilient under pressure
• Demonstrated continuous improvement mindset
• Minimum of 6 years of human resources operational experience, with minimum of 1 year’s experience in supervisory or team lead position
• Bachelor's degree from an accredited university/college specialised in HR or recognised HR Certification
• Experience working within an HR Shared Services delivery model
• Working knowledge of HR and customer service software applications (i.e., Workday, SAP, ServiceNow, Automation/Robotics, Gen AI, knowledge management)

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.