Manager, HR Operations, US & Canada

The Role:

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology, with a diverse pipeline of development programs across various diseases.

As an employee, you'll be part of a continually growing organization, working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives.

Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience, with the potential to make a significant impact on patients' lives worldwide.

Moderna is solidifying its presence within our international business services hub in Warsaw, Poland, a city renowned for its rich scientific and technological heritage. This hub provides critical functions, meeting the growing demand of Moderna’s global business operations. We're inviting professionals from around the world to join our mission and contribute to the future of mRNA medicines.

This is a unique opportunity to join Moderna’s expanding HR Operations team as a hands-on, technically adept, and service-oriented leader. As the HR Operations Manager – US & Canada, you will be the single point of ownership for HR operational services covering North America, based from our Warsaw International Business Services hub. With a focus on process excellence, compliance, and digital enablement, this role is critical in ensuring Moderna’s HR infrastructure scales in line with our mission and workforce growth. You will balance daily operations with strategic improvements, partner cross-functionally, and elevate the employee experience by delivering efficient, compliant, and data-driven HR services.

Here’s What You’ll Do:

Your key responsibilities will be:

• Managing day-to-day HR operations for employees across the US and Canada, ensuring service quality and continuous improvement.

• Coaching a small HR Operations team and informally leading across North American shared services support functions.

• Owning lifecycle process execution (hire, change, exit) in Workday with high standards of accuracy and timeliness.

• Maintaining full compliance with US and Canadian labor and regulatory requirements, and internal policy frameworks.

• Leading HR-related inputs for audits (e.g., SOX, internal controls, regulatory), in close collaboration with the Global Compliance Lead.

Your responsibilities will also include:

• Acting as the primary escalation point for complex HR operations cases and ensuring proper resolution via cross-functional coordination.

• Driving data quality by leading regular integrity audits and leading remediation initiatives to improve Workday accuracy.

• Curating and maintaining intuitive, accurate, and easily navigable employee-facing HR knowledge base content.

• Supporting HR digital transformation by contributing to automation, service delivery enhancements, and self-service capabilities.

• Representing HR Operations in cross-functional North America initiatives and championing operational excellence.

• Flexing work hours periodically to support collaboration with US-based teams and time zones.

The key Moderna Mindsets you’ll need to succeed in the role:

• “We digitize everywhere possible using the power of code to maximize our impact on patients.”
  This role directly drives Moderna’s ambition to digitize HR operations by owning and improving lifecycle transactions in Workday, enabling self-service through accurate knowledge content, and supporting automation and scalable HR solutions for North America.

• “We behave like owners. The solutions we’re building go beyond any job description.”
  As the regional lead for HR Operations based in Warsaw, this role demands end-to-end ownership—balancing transactional excellence with strategic foresight. You will be expected to lead with initiative, resolve issues across functional boundaries, and act with accountability to deliver best-in-class service.

Here’s What You’ll Bring to the Table:

• Masters degree required

• 5+ years of experience in HR operations or shared services, with at least 2 years in a lead role, ideally in a fast-paced, US-focused environment.

• Deep understanding of North American HR compliance and lifecycle processes, with proven experience in managing or improving operational controls.

• Hands-on experience with Workday (or similar HRIS) and a case management system such as ServiceNow.

• Curiosity about how technology, automation, and AI can improve employee experience and streamline operations—you're eager to learn and experiment with new tools that support scalable HR service delivery.

• Strong analytical skills, with a data-driven approach to decision making.

• Excellent communication and stakeholder engagement skills, with the ability to influence across levels and functions.

• Fluency in English is required; proficiency in French is a strong plus.

• Ability to prioritize effectively and manage multiple requests in a fast-paced environment.

• A collaborative mindset, a bias for action, and a desire to continually improve and simplify.

At Moderna, we believe that when you feel your best, you can do your best work.  That’s why our global benefits and well-being resources are designed to support you—at work, at home, and everywhere in between.

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness, nutrition, and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
• Savings and investments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.  

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. 

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. 

As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. 

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. 

Moderna is a smoke-free, alcohol-free, and drug-free work environment. 

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply! 

Moderna is committed to equal opportunity in employment and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. 

Moderna is committed to offering reasonable accommodation or adjustments to qualified job applicants with disabilities. Any applicant requiring an accommodation or adjustment in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations and Adjustments team at [email protected]. 

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