Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other's truest selves.

We understand that pursuing a new job is a big deal. Maybe you're afraid you won't fit in. Well, here's the good news. For us, the days of "fit in to get in" are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Our Newest Opportunity:

Human Resources Consulting provides expert HR consulting services to complex and/or multi-state clients in various industries. They are responsible for overall client experience, retention and execution of contract deliverables. This position manages, plans, develops, recommends, and implements human resources activities, policies, programs, and practices for assigned clients and provides guidance to management and employees regarding client specific policies, procedures, and best practices. Interprets existing policies and procedures and develops operational improvements to processes for multiple clients for matters related to HR, Payroll and Benefits Administration. This position may supervise support staff either directly or indirectly to ensure proper contract deliverable execution.

Essential Duties and Responsibilities:

Client Services

• Provides client support on HR matters; provide extensive consultation with regards to leaves of absence, worker's compensation, ensuring compliance with state and federal leave laws.
• Interprets client contracts and management of billable work with responsibility to track and properly report time, identify supplemental services and opportunity for additional billable work. Collaborates with internal team on preparation of proposal for additional services for existing or new client relationships.
• Manages pre-hire process inclusive of background checks, references, and other pre-employment testing.
• Interprets results and notifies Management of potential inability to hire situations while maintaining confidentiality and effectively managing and documenting the adverse action notification process.
• Responsible for overall management of personnel file maintenance consistent with regulatory guidelines. Carries out destruction policy related to personnel documents.
• Manages employee termination process.
• Serves as contact for clients and clients' employees to answer questions regarding, among other things, policy, benefits, and payroll compliance.
• Serves as the primary resource for employees on and off site relating to HR, Payroll and Benefits for multiple clients to ensure compliance with policies and regulatory requirements.
• Keeps internal and external management advised of potential problem areas and recommends/implements solutions as appropriate.
• Effectively manages critical relationships with client representatives including employees, management, and vendors to ensure client retention.
• Leads client meetings; prepares agenda, minutes, and reports.
• Creates and manages HR service calendars for multiple clients.
• Conducts HR assessments and creates report for presentation to the client.
• Monitors and manages multiple client email boxes and correspondence; responds to inquires timely, determining priorities and escalates sensitive matters when needed. Independently resolves issues involving appropriate parties and ensures proper organization and documentation of electronic communication.
• Develops, prepares, and conducts training content for original and updated webinars.
• Performs other duties as assigned.

HR & Benefits Services for Multiple Clients

• Manages pre-hire process inclusive of background checks, references, drug testing, E-Verify, assessment tests and other client specific pre-employment testing. Interprets results and notifies clients of potential inability to hire situations while maintaining confidentiality and effectively managing and documenting the adverse action notification process.
• Prepares offer letters and coordinates any employment agreements and/or commission agreements specific to various clients.
• Responsible for tracking applicants consistent with EEO and AAP requirements.
• Manages onboarding candidates: conducts new employee orientations by interpreting client specific policies and procedures; tracks document completion and maintenance.
• Creates and updates job descriptions as needed including FLSA classification determination.
• Manages contentious employee relations matters and conducts investigations when applicable.
• Responds to workers' comp claims and accidents and prepares proper documentation related to claims.
• Manages termination processes for multiple clients.
• Performs compensation analysis in accordance with the CA Fair Pay Act as needed.
• Interfaces with outside company auditors as needed related to HR, Payroll and Benefits: provides ad-hoc reports, responds to procedural inquiries, performs careful analysis of information prior to providing to outside audit sources.
• Coordinates and manages SUI and SDI claims by responding to state agencies timely and interfacing with state representatives. May participate in hearings.
• Responsible for performance management implementation and process maintenance for various clients using HRIS platforms or other established process.
• Administers health and welfare plans as well as retirement plans including enrollments and terminations. Plays a key role in annual open enrollment process.
• Counsels employees (and potential employees/applicants) on benefit plan provisions so that individuals can make informed benefit decisions. This includes all levels of employees including executives.
• Liaises with the various insurance carriers and outside brokers inclusive of COBRA TPA and resolves any enrollment issues independently.
• Resolves employee complaints and concerns related to health and welfare plans and answers complex questions.
• Manages complex benefits reconciliation and audit; carrying out corrective action as needed through carrier, broker, client, and employee interface.
• Manages components of leaves of absences including but not limited to: adhering to client specific policies, tracking, coordination with payroll and insurance carriers, coordination of paid time off benefits, and administration of appropriate documentation.
• Prepares annual 401(k) / 403(b) and FSA census for non-discrimination testing process timely in accordance with DOL and ERISA regulations when applicable.
• Completes timely 401(k) and 403(b) submissions in accordance with DOL and ERISA regulations.
• Manages system conversions and implementations related to HRIS and Benefit Admin systems.

Other Duties

• Prepares government reports related to EEO and AAP compliance while timely adhering to agency deadlines.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Other projects as assigned.
• Local travel and some overnight travel required.

Qualifications, Skills and Requirements:

• Strong analytical and problem-solving skills.
• Superior verbal/written skills and presentation skills.
• Good punctuation, spelling, grammar, and attention to detail a must.
• Strong interpersonal skills essential.
• Course work/seminar attendance in HR, Payroll and Benefit compliance and strategies.
• Advanced working knowledge of state and federal regulations i.e. COBRA, ERISA, FMLA, PDL, PFL, CFRA, ADA, ACA.
• Certifications related to HR required (PHR, SPHR, SHRM-CP, SHRM-SCP)
• Communicates effectively and sensitively in a diverse workforce population.
• Effectively organizes and manages assignments in order to meet deadlines and goals.
• Ability to manage multiple e-mail boxes and effectively organize electronic communication.
• Able to compose, proofread, spellcheck, and edit correspondence, reports, and other original written outputs.
• Able to add, subtract, multiply and divide correctly, as well as calculate percentages, fractions, ratios, and decimals in order to complete projections and financial summaries and other outputs.
• Able to understand and interpret benefit designs and plans as well as effectively translate this information to employees and management.
• Ability to perform employee training activities.
• Strong organizational skills needed to meet multiple deadlines and various client demands.
• Detail oriented and able to follow procedures.
• Ability to multi-task and manage multiple projects and priorities simultaneously.
• Ability to collaborate with senior/executive leadership to meet the needs of the business.
• Listens to business leaders challenges and identifies opportunities to provide HR and business solutions.
• Adapts quickly to change and effectively manages new challenges.

Computer & Equipment Skills

• Microsoft Word - word processing at minimum 35 words per minute.
• Excel - able to set up spreadsheets and develop formulas for data analysis.
• PowerPoint - able to create basic training curriculum.
• Outlook email and calendaring.
• Must have the ability to learn HRIS, Benefit and Payroll systems.
• Experience working with Applicant Tracking, Onboarding, and Performance Management Systems.

Education, Training and Experience:

• Bachelor's degree in business, human resources, or equivalent combination of education and experience required. Advanced degree in business, human resources, or equivalent a plus, but not required.
• 8-10 years of professional HR experience, with focus on employee relations, performance management, HR administration, Payroll, and employment law.

Other:

Reasoning & Mental Abilities:

• Uses planning and evaluation skills to develop successful strategies and tactics.
• Makes sound decisions and sets goals based on available information to evaluate situations and requirements to plan and adjust work accordingly.
• Projects accurate future occurrences based on current or historic data.

The typical base pay range for this role nationwide is $85,000 - $100,000 per year.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

Thank you for your interest in joining the OneDigital team!