Manager, HR Consulting - Hybrid (Atlanta, GA)

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world?  At OneDigital, we are on a mission to help people do their best work and live their best lives.  From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Our Newest Opportunity: 

Essential Duties and Responsibilities:

• Provide leadership for one or more areas of OneDigital’s HR Consulting (HRC) Services including direct supervision of HR Consultants, Generalist and other HRC staff and/or technical mastery and management of a specialty HRC practice area.
• Manage in one or more areas of business operations to include capacity planning, recruitment and hiring, client assignments, resource requirements and process improvement, employee performance, account management, receivables management and sales support activities.
• Mentor and support HRC staff on all client HR matters, tactical and strategic, including federal, multi-state and local compliance, the interpretation of policy and procedures, performance management, discipline, employee relations, conflict resolution, hiring and dismissal protocols, benefits and compensation, labor management, and employee training and development.
• Support OneDigital business development efforts with HR expertise, introductions and strategy as requested.
• Proactively learn and promote OneDigital services.
• Actively engage with OneDigital colleagues across the company to build relationships and develop insights that strengthen client relationships and services, business operations and development opportunities for HRC team members.
• Review client activity reports, set expectations and manage the expected performance of contributing team members on a timely basis. Positively impact the team through motivation and mentoring allowing team members to realize their potential.
• Strategize and plan for the future with contributing HRC team members and clients as necessary to ensure current HRC services match client needs, supports clear priorities, incorporates assignment changes and provides for succession planning.
• Monitor delegation of work to ensure strong support of clients and the team and help team members resolve challenges. Introduce clients to HRC team members and foster a continual connection to OneDigital’s broad team. Proactively build client Sponsor and executive relationships and manage escalated client issues to a successful resolution. Facilitate client reassignments as required.
• Intentionally model behavioral competencies and OneDigital values, demonstrating what expected performance looks like of HRC team members.
• Actively participate in OneDigital culture and relationship building initiatives across all business lines through active engagement, meeting attendance and by providing leadership, thought partnership, expertise, and open communication.
• Proactively seek ongoing knowledge and expertise in the HR environment as well as general business trends and practices; share expertise with others. Become a subject matter expert on an area of interest and team need.
• Demonstrate thought leadership in a specific area of HR which could include participating in webinars, published articles, blogs, trainings, whitepapers, alerts and public speaking opportunities.
• When participating in direct client work, prioritize and manage time optimally to client agreements and service delivery role. Delegate and provide direction, oversight, and mentorship of shared work on client engagements. Pre-plan and communicate anticipated overages and obtain pre-approval in writing prior to incurrence. Ensure accurate time tracking and descriptions of all client work performed. Negotiate service plan changes.
• Collaborate on client action plans, consult with, and provide information to contributing team members on a timely basis to meet client deadlines efficiently.
• Manage workload and ever-changing priorities to ensure all deliverables are of top quality and met on a timely basis.
• Provide effective remote and on-site consultative support as required to build a strong working alliance with current and prospective OneDigital clients. Regularly check in with clients and foster relationships that maintain high client retention and satisfaction and clarity of expectations.
• Develop and create HR products, templates, tools, policies, documents, spreadsheets, and presentations appropriate for team sharing; ensure accurate and organized file maintenance of all documents and data in shared drives.
• Conduct HR research; work on projects individually and as a team.
• Follow or create standard operating procedures and analytics to ensure consistent, efficient, and excellent client service.
• Provides expert advice, counsel and support on a fractional, interim or project-basis in areas of HR related to Leadership Development, Executive Coaching and related tools and resources.
• Promotes HR practices and objectives that provide an employee-oriented, high-performance culture that emphasizes quality, productivity and standards, and goal attainment.
• Demonstrates proven project management skills and the ability to multi-task by managing the moving parts and priorities of multiple clients
• Work may be at the client’s site or remotely – some travel will be required.
• Perform other duties as needed.

Behavioral Competency Requirements:

Demonstrated consistent mastery of:

• Communication - clear, open and honest communication with the ability to facilitate difficult conversations, internally and externally, in a manner that leads to productive working relationships and actionable positive outcomes for all parties.
• Client chameleon – ability to influence and work proactively with clients of all different industries, personalities, working styles, levels of management and influence and respective expectations.
• Leadership Presence – consistently demonstrates the ability to lead, actively listen and ask powerful questions. Offer options, opinions, and direction. Come from a place of empathy and connect authentically with others. Build confidence in team members. Inspire and motivate people into action.
• Innovation – Demonstrates creativity and alternative thinking to develop new ideas for and answers to work-related challenges.
• Account Management – models timely, proactive, relationally focused engagement with clients ensuring all parties understand the work to be performed, completion timeframes, budget constraints and quality standards. Plans proactively and collaboratively with clients on out-of-scope requests. Focuses on satisfaction and retention of clients.
• Coaching and Teamwork – consistent modeling, coaching and mentorship of behavioral competency requirements and service delivery practices that promote active and effective client work sharing throughout the team and role assignments, regular client updates for team members, collaborative work planning, skill building and actioning of positive behavioral competencies within the team.
• Efficiency – produces solid project and task outputs in a timely manner. Focuses on ways to streamline processes and work to provide desired results with minimal resource consumption.
• Effectiveness – produces consistent desired results through work quality.
• Time management – the ability to manage assigned work in a manner that provides the space and time required to complete and balance responsibilities effectively.
• Customer service – Bringing a consistently positive attitude to the team and the work with a client-centric focus to creative problem-solving, collaboration, option generation and decision-making. Adaptability to new ideas and information. o Initiative – Proactively creates solutions for client business needs and challenges. Promotes initiative taking in HRC colleagues. Recognizes team and individual performance in a way that is meaningful for them. Drives continued positive progress in the face of obstacles.

Other Qualifications and Skills Requirements:

• Ability to act with integrity, professionalism, and confidentiality.
• Excellent organizational skills and attention to detail.
• Strong oral, written, and verbal communication skills.
• Curiosity, an engaging style, and an urge to seek out creative solutions.
• Strong analytical and problem-solving skills.
• A proactive track record of managing client requests and a passion for advising on all aspects of HR.
• Resourcefulness and the ability to work with limited supervision in meeting deadlines.
• Deep knowledge of federal, state and local employment laws and regulations.
• Self-management of own time and awareness of client time, utilization of hours and the ability to handle multiple and shifting priorities.
• Ability to travel as requested to support clients and OneDigital.
• Active networking and upkeep on HR trends and research to provide new ideas to the team.
• Active development of social science knowledge that lends to understanding clients and employees.

Education, Training & Experience:

• 10-15 years of related or equivalent human resources experience; Bachelor’s degree in Human Resources or Business Administration preferred.
• SHRM-SCP and/or HRCI-SPHR certifications are highly desirable.
• Familiarity with business management, finance, and budget planning activities.
• Advanced skills in Microsoft Office applications, HRIS systems and video conferencing technology, specifically Zoom and Microsoft Teams, are required. Experience with account management software and social media tools is preferred. Demonstrated ability to learn new technology systems.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

 OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!