Our Opportunity:
Chewy is growing! We are looking for a dynamic, analytical, and results-driven Manager, Healthcare Program Management to join the largest and fastest growing online pet retailer. In this role, you will lead the Pharmacy Merchandising Operations team supporting the Pharmacy and Compounding businesses by owning and maintaining the growing item and vendor catalogs. You will use data to analyze merchandising workflows and opportunities, working collaboratively with our other internal cross-functional partners to implement improved and standardized processes across the Pharmacy business. Does this sound like you? If so, we would love to hear from you!
What You’ll Do:
- Oversee a team of 2 team members responsible for all merchandising functions surrounding our Pharmacy and Compounding businesses, including:
- Item Catalog Set-up and Maintenance
- Vendor Catalog Set-Up and Maintenance
- Vendor Rebates
- Vendor Invoicing Holds
- Vendor Creation
- Be the data steward for all things Pharmacy and its catalog, understanding how our items and features function within our EDW and able to produce ad-hoc analysis for our Merchandising partners.
- Build and maintain production reporting used by our Compounding Operations teams in Tableau.
- Partner with the Pharmacy Merchandising Teams as well as cross-functionally with Supply Chain, Operations, Pricing and Compliance to execute new catalog additions and new business catalogs impacting Pharmacy.
- Own and develop the Rx Merch Ops future roadmap and ensure these features are supported by other cross-functional teams.
- Ensure SOPs are consistently updated with the addition of new features and details for all our Merchandising functions.
- Own and manage new Pharmacy projects by creating project plans, owning weekly meetings and collaborating with cross functional partners across Chewy.
What You’ll Need:
- 5+ years of related program management work experience
- Experience commercializing new items in e-commerce, retail or consumer packaged goods
- Strong ability to lead and influence others and provide analysis and recommendations to accelerate projects
- Ability to prioritize effectively and adjust easily to changing demands
- Demonstrate strong time management skills
- Excellent written and verbal communication skills
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
Gallery
Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
