Manager, Global Process

Posted 3 Days Ago
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Bogotá, Distrito Capital, COL
Hybrid
Senior level
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Leads a global HR team responsible for compensation and benefits process execution, governance, data quality, reporting, service delivery performance, and continuous improvement. Partners with HR centers of excellence and business stakeholders to implement global programs, manage compensation cycles, oversee vendors, support organizational changes and integrations, and drive operational excellence through analytics, change management, and process standardization. The role also manages complex HR transformation initiatives and may require up to 10% international travel.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Human Resources

Job Sub Function:

Total Rewards

Job Category:

People Leader

All Job Posting Locations:

Bogotá, Distrito Capital, Colombia

Job Description:

DePuy Synthes is recruiting for a Manager, Global Process, located in Bogotá, Colombia. 


The Manager, Global Process is responsible for leading a global team within Global Services HR (GS HR) that supports the design, governance, execution, and continuous improvement of Compensation and Benefits processes. This role serves as a key partner to HR Centers of Excellence (COEs), Global Services, and business stakeholders to ensure the consistent delivery of scalable, compliant, and employee-focused programs and services across regions. 


This leader will drive operational excellence through process standardization, data-driven decision making, service delivery performance management, and the successful implementation of global HR initiatives. The role offers the opportunity to influence enterprise-wide compensation processes, lead complex change programs, support business transformation activities, and help shape the future employee experience across DePuy Synthes. 


Key Responsibilities 


• Lead a global team responsible for the execution and continuous improvement of year-round compensation processes, including salary structures, merit planning guidance, annual budget planning support, and governance activities. 

• Oversee year-end compensation cycle activities, ensuring high-quality execution, process compliance, data integrity, and a positive stakeholder experience across regions. 

• Direct global Compensation and Benefits survey participation, benchmarking activities, and related data collection processes to support informed decision-making and market competitiveness. 

• Establish and maintain governance for Compensation and Benefits data management, reporting, analytics, data quality standards, and operational controls. 

• Partner closely with Compensation, Benefits, Total Rewards, and other HR Centers of Excellence to implement global policies, programs, and process enhancements. 

• Drive performance management of Global Service Delivery metrics, including service levels, operational KPIs, stakeholder satisfaction measures, and continuous improvement initiatives. 

• Lead change management and program management activities associated with new HR processes, technology implementations, organizational changes, and business transformation initiatives. 

• Provide HR process leadership and operational support for acquisitions, divestitures, and integration activities, ensuring successful transition and adoption of compensation-related programs. 

• Lead the deployment and sustainment of new global HR policies, programs, governance frameworks, and process standards while ensuring consistency across geographic regions. 

• Manage external compensation vendors and strategic partners, including service performance, contract adherence, issue resolution, and continuous improvement opportunities. 

Qualifications 


Education: 

Required:

• Bachelor’s degree in Human Resources, Business Administration, Finance, Economics, Organizational Development, Data Analytics, or a related field. 


Preferred:

• Master’s degree (MBA, MS, MA) or equivalent advanced degree.

 

Experience and Skills: 


Required: 

• 6-8 years of progressive experience in Human Resources, Compensation, Benefits, Global Services, Shared Services, Process Excellence, or related functions. 

• Demonstrated people leadership experience, including leading and developing teams in a global or regional environment. 

• Experience managing compensation programs, annual compensation planning cycles, salary administration, or total rewards processes. 

• Strong program and project management skills with experience leading complex cross-functional initiatives. 

• Experience defining, measuring, and improving operational performance through service delivery metrics and process excellence methodologies. 

• Strong analytical and problem-solving skills with the ability to leverage data to identify trends, risks, and opportunities. 

• Excellent stakeholder management, communication, and collaboration skills with the ability to influence across multiple organizational levels. 


Preferred: 

• Experience supporting global HR service delivery or shared services organizations. 

• Experience partnering with HR Centers of Excellence, including Compensation, Benefits, Talent, or HR Operations teams. 

• Knowledge of global compensation benchmarking and survey methodologies. 

• Experience supporting mergers, acquisitions, divestitures, and organizational integrations. 

• Familiarity with HR technologies, reporting tools, and data governance practices. 

• Experience managing third-party vendors, service providers, or outsourced operations. 

• Lean, Six Sigma, Agile, Project Management, or Change Management certification experience. 


Other: 

• Fluent English required; additional language capabilities are a plus. 

• Up to 10% international travel may be required. 

• PMP, Prosci, Lean Six Sigma, Agile, or related certifications preferred. 

• No driver's license requirement for this role. 


For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com. 


Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.


Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.


Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.




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#DePuySynthesCareers



Required Skills:



Preferred Skills:

Budget Management, Change Management, Collaboration, Compensation and Benefits Policies and Procedures, Compensation and Benefits Trends, Compensation Management, Developing Others, Employee Compensation and Benefits, Employee Rewards Programs, HR Strategic Management, Incentive Plan Design, Inclusive Leadership, Industry Analysis, Leadership, Project Management, Talent Management, Team Management, Vendor Management

Skills Required

  • Bachelor's degree in Human Resources, Business Administration, Finance, Economics, Organizational Development, Data Analytics, or a related field
  • 6-8 years of progressive experience in Human Resources, Compensation, Benefits, Global Services, Shared Services, Process Excellence, or related functions
  • People leadership experience, including leading and developing teams in a global or regional environment
  • Experience managing compensation programs, annual compensation planning cycles, salary administration, or total rewards processes
  • Strong program and project management skills leading complex cross-functional initiatives
  • Experience defining, measuring, and improving operational performance through service delivery metrics and process excellence methodologies
  • Strong analytical and problem-solving skills using data to identify trends, risks, and opportunities
  • Excellent stakeholder management, communication, collaboration, and influencing skills
  • Fluent English
  • Master's degree or equivalent advanced degree
  • Experience supporting global HR service delivery or shared services organizations
  • Experience partnering with HR Centers of Excellence
  • Knowledge of global compensation benchmarking and survey methodologies
  • Experience supporting mergers, acquisitions, divestitures, and organizational integrations
  • Familiarity with HR technologies, reporting tools, and data governance practices
  • Experience managing third-party vendors, service providers, or outsourced operations
  • Lean, Six Sigma, Agile, Project Management, or Change Management certification experience
  • PMP, Prosci, Lean Six Sigma, Agile, or related certifications

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

Johnson & Johnson Insights

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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