Job Description Summary:
The Coca-Cola Company is a global leader in the beverage industry, operating in over 200 countries and combining the power of scale with deep local knowledge to drive sustainable growth. As part of our commitment to innovation and data-driven decision-making, the Global Digital Network organization serves as a key growth driver, delivering enterprise-wide digitized solutions.
This role is part of the Enterprise Intelligence team within the Global Digital Network organization. As a Manager, Global PACS Intelligence, you will play a critical role in creating and delivering research, data, and analytics solutions that enable the PACS organization to monitor business and brand performance, refine strategies, and achieve its goals. You will act as a key partner to PACS teams, leveraging data and insights to drive informed decision-making and foster competitive advantage.
Key Responsibilities
PACS Intelligence Creation and Delivery
Define PACS KPIs and establish optimal tracking methods to measure performance over time.
Collect, interpret, and communicate PACS metrics, converting them into actionable insights, strategies, and tactics.
Quantify the success of PACS communications campaigns and initiatives in collaboration with internal and external partners.
Design and develop visualizations and dashboards to support the needs of stakeholders and partners.
Provide regular updates to local leadership teams on corporate reputation and overall PACS team performance.
Corporate Reputation and Communications Insights
Refine the corporate reputation framework, ensuring key attributes and data points are accounted for within the questionnaire.
Leverage corporate reputation, sustainability, and communications data to provide strategic feedback and recommendations to local PACS leadership.
Compile benchmarks and recommendations for corporate reputation reporting and PACS team performance.
Ad Hoc Research and Strategic Feedback
Design and oversee ad hoc research based on macro events, campaigns, or issues, collaborating with Human Insights and other Enterprise Intelligence teams as needed.
Provide strategic recommendations based on communications and sustainability data to enhance PACS strategies and tactics.
Cross-Functional Collaboration
Work closely with PACS teams, Human Insights, and other Enterprise Intelligence teams to align intelligence deliverables with business objectives.
Act as a conduit between PACS Intelligence and the broader PACS organization, fostering collaboration and knowledge sharing.
Support the development of Ways-of-Working materials to streamline processes and enhance the integration of PACS intelligence across teams.
Qualifications & Requirements
Functional Skills
PACS Intelligence Expertise: Experience in collecting, interpreting, and delivering insights related to Public Affairs, Communications, and Sustainability metrics.
Data Storytelling: Ability to communicate complex data and insights through clear, compelling narratives.
Research and Data Management: Experience in managing research projects, data sources, and reporting systems to drive actionable insights.
Strategic Thinking: Proven ability to use data to create strategic recommendations and narratives that inform decision-making.
Cross-Functional Collaboration: Strong ability to work with cross-functional teams across PACS, marketing, and analytics disciplines.
Quantitative Skills: Ability to analyze data to identify patterns, opportunities, and gaps, integrating insights across disparate data sources.
Experience
Minimum of 3+ years of work experience in consumer insights, market research, or related disciplines.
Prior experience in two or more of the following areas:
Managing/fielding consumer research
Data management
Analytics and reporting for driving business decisions
Communications or sustainability insights
Brand/product management
Experience using AI enabled data reporting/visualization tools is desirable.
Experience in a global role is preferred but not required.
Education
Bachelor’s degree required; MBA or advanced degree preferred.
What We Can Do for You
Iconic Brands: Work with globally recognized brands like Coca-Cola, Sprite, and Fanta.
Diverse Customers: Collaborate with a wide range of customers, from retail to entertainment.
Growth Culture: Be part of an inclusive culture that values curiosity, empowerment, and continuous learning.
Our Purpose and Growth Culture
We are committed to refreshing the world and making a difference. Our inclusive culture is built on curiosity, empowerment, agility, and collaboration. These values have driven our success for over 130 years. Learn more about our purpose and vision here.
Equal Opportunity Employer
The Coca-Cola Company is an Equal Opportunity Employer. We do not discriminate based on race, color, gender, age, religion, sexual orientation, disability, or any other protected class. We comply with all applicable privacy laws when collecting personal information during the hiring process.
Skills:
Communication, Corporate Reputation, Data Insights, Digital Analytics, Long Term Planning, Microsoft Excel, Microsoft Power Business Intelligence (BI), Professional PresentationLocation(s):
BrazilCity/Cities:
Rio de JaneiroTravel Required:
00% - 25%Relocation Provided:
NoJob Posting End Date:
August 29, 2026Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
Skills Required
- Experience collecting, interpreting, and delivering Public Affairs, Communications, and Sustainability (PACS) insights
- Ability to define PACS KPIs and establish tracking methods
- Data storytelling and professional presentation skills to communicate complex insights
- Research project management and data management experience
- Quantitative data analysis skills to identify patterns and integrate disparate data sources
- Design and development of visualizations and dashboards for stakeholders
- Experience using Microsoft Excel
- Experience using Microsoft Power BI
- Minimum of 3+ years work experience in consumer insights, market research, or related disciplines
- Prior experience in two or more areas: managing/fielding consumer research; data management; analytics and reporting; communications or sustainability insights; brand/product management
- Bachelor's degree
- Experience using AI-enabled data reporting/visualization tools
- Experience in a global role
- MBA or advanced degree
The Coca-Cola Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Coca-Cola Company and has not been reviewed or approved by The Coca-Cola Company.
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Retirement Support — Retirement benefits are positioned as a standout, combining a 401(k) match with a company-funded cash-balance pension and an employee stock purchase plan match that together materially increase long-term package value.
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Healthcare Strength — Health coverage is described as broad and feature-rich, including national medical coverage plus specialized add-ons like virtual care, second opinions, oncology navigation, fertility support, and chronic-condition programs.
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Leave & Time Off Breadth — Time-off benefits are outlined with structured vacation accrual that increases with tenure and a holiday program that includes both set and floating days.
The Coca-Cola Company Insights
What We Do
The Coca-Cola Company (NYSE: KO) is a total beverage company, offering over 500 brands in more than 200 countries and territories. In addition to the company’s Coca-Cola brands, our portfolio includes some of the world’s most valuable beverage brands, such as AdeS soy-based beverages, Ayataka green tea, Dasani waters, Del Valle juices and nectars, Fanta, Georgia coffee, Gold Peak teas and coffees, Honest Tea, innocent smoothies and juices, Minute Maid juices, Powerade sports drinks, Simply juices, smartwater, Sprite, vitaminwater and ZICO coconut water.
