POSITION SUMMARY
The main task is to support the management of global, regional and local procedural and governance documents and related activities.
Additional tasks are to support the continuous improvement of the Otsuka Quality System, the inspection management, the regulatory intelligence activities, the validation activities and the project liaison activities, as per request.
KEY RESPONSIBILITIES
This position is a member of Global Quality in the Global GxP Document Management (GDM) function. Primary responsibilities, in close collaboration with the GSOP Lead GxP Document Management, are:
1. Support the development, implementation, continuous improvement and documentation of Otsuka Companies’ Quality System
· Cover GxP related Functional Areas as assigned
· Collaborate with the respective Functional Area Heads
· Collaborate with the respective Global and Regional Quality Leads and functions
· Foster a continuous improvement mentality within Otsuka
· Executes the establishment and maintenance of the required Quality Documentation and ensure appropriate quality standards are adhered to in the management of this documentation
2. Support inspections
· Support the preparation for GxP inspections
· Support the responses to Regulatory Authorities
3. Support the management of the global, regional and local Standard Operating Procedures (SOPs) and Working Practices (WPs)
· Support with the development and implementation Otsuka’s global Quality Management System (e.g., policies, global SOPs, WPs) to ensure compliance with regulatory requirements and maintain global harmonization
· Provide oversight and recommendations and guidance for Key Stakeholders, in determining adequacy of existing policies and global SOPs and requesting revision where appropriate to maintain a compliant Quality Management System
· Coordinate and support the development and revision of global SOPs and global working practices including attachments and templates
· Inform Global Training about document status to have training set-up completed before sending the document for approval.
4. Provide advice and act as project liaison
· Support project activities as assigned.
· Support Monday.com activities, keeping the team informed about changes
JOB SCOPE (key facts & figures)
- Located in United States of America
- The employee will report to the Senior Manager, Global Document Management for the purposes of overall functional guidance and day to day Line Management
QUALIFICATIONS/ EXPERIENCE REQUIRED
· Degree in natural science or equivalent number of years’ experience
· 4+ years of clinical/industry/Regulatory Authority or otherwise relevant experience, preferably including Quality Management for Pharmacovigilance or Clinical Development or Computer System Validation
· Advanced knowledge/experience in relevant regulations and guidance documents, e.g., in the area of Pharmacovigilance, Clinical Development, Medical Device, IMP management, Regulatory Affairs and Pharmacovigilance
· Experience in Monitoring, Quality Assurance and/or Good Clinical Practices
COMPETENCIES REQUIRED
· Understanding of change management processes
· Well versed with MS Office
· Very good communication skills (written and oral) in English
· Problem solving and resolution skills
· Analytical and creative thinking
Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development - Play an active role in professional development as a business imperative.
Application Deadline: This will be posted for a minimum of 5 business days.
Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; https://www.otsuka-us.com/careers-join-otsuka.
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request.
Statement Regarding Job Recruiting Fraud Scams
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External.
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov, or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Skills Required
- Degree in natural science or equivalent years of experience
- 4+ years of clinical, industry, Regulatory Authority, or equivalent relevant experience
- Quality Management experience for Pharmacovigilance or Clinical Development or Computer System Validation
- Advanced knowledge/experience in relevant regulations and guidance (Pharmacovigilance, Clinical Development, Medical Device, IMP management, Regulatory Affairs)
- Experience in Monitoring, Quality Assurance and/or Good Clinical Practices
- Understanding of change management processes
- Well versed with MS Office
- Very good written and oral communication skills in English
- Problem solving and resolution skills
- Analytical and creative thinking
Otsuka America Pharmaceutical Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Otsuka America Pharmaceutical and has not been reviewed or approved by Otsuka America Pharmaceutical.
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Healthcare Strength — Health coverage spans medical, dental, vision, prescription services, telehealth, life insurance, and disability, with notable mental‑health access through therapy, coaching, and digital tools. Wellness resources such as fitness reimbursement, nutrition support, and caregiver assistance further reinforce overall healthcare robustness.
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Retirement Support — Retirement offerings include a strong 401(k) match alongside personalized financial counseling for tax planning, education funding, home buying, and estate planning. These features position retirement support as a differentiator within the total rewards package.
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Leave & Time Off Breadth — Time‑off policies include flexible time off, paid holidays, volunteer time off, and a company winter holiday break. The breadth of leave programs supports work–life balance across various needs.
Otsuka America Pharmaceutical Insights
What We Do
There are two Otsuka pharmaceutical industry companies in the U.S.: Otsuka America Pharmaceutical, Inc. (OAPI) successfully commercializes Otsuka-discovered and in-licensed products in North America. Otsuka Pharmaceutical Development & Commercialization, Inc. (OPDC) clinically develops and registers innovative healthcare products on a global basis.








