Manager, General Administration, Taiwan HQ

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview 

• Manager, General Administration ensures the smooth, efficient, and productive operation of an office by overseeing daily administration, facilities, staff support and employee benefits. Key responsibilities include managing budgets, ordering supplies, coordinating vendor services, implementing procedures, facilitating HR functions (onboarding/staffing), and maintaining a safe, organized, and positive office environment.

 What will you do?

• Overseeing office administration and daily operations
• Manage corporate documents, licenses, and internal controls
• Drive process improvement, policy development, and governance
• Oversee facilities, vendors, and fixed asset management
• Manage budgets, track expenses, and provide insights
• Partner with HR and Finance on office procurement related administration
• Coordinate cross-functional operations and internal services
• Execute employee benefits programs and company events
• Onboarding: Leading the "Coupang Leader Principle" for newcomers expacts (office tours, welcome lunch)

Basic Qualifications:

• 5+ years in office management coordination and with good communication skills.
• Bachelor’s degree or above
• 5+ years in office administration or operations, with leadership experience
• Strong knowledge of procurement, vendor, and asset management
• Experience in budgeting and cost control
• Strong communication and stakeholder management skills
• Proficient in Excel and PowerPoint

Preferred Qualifications:

• Strong communication and stakeholder management skills
• Proficient in Excel and PowerPoint
• 防火管理員證照
• Experience with compliance or audit support
• Office relocation or expansion project experience
• Fluently English proficiency

Remuneration

• Monthly salary of more than NT$ 40,000 (fixed or variable salary varies depending on personal qualifications or performance)

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Equal Opportunities for All

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.