Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To Implement first-line fraud risk management for Business & Commercial Banking, develop prevention and detection strategies to mitigate fraud risk, ensure a consistent and seamless customer experience, balance fraud prevention with minimising customer friction and collaborate with relevant departments to enhance fraud risk management capabilities
Qualifications
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Related course and a Certified Fraud Examiner certification would be added advantage
Experience Required
Risk Management
Experience in managing fraud for Products and platforms with specific experience in external fraud types such as application fraud, impersonation, cybercrime and digital fraud. Understands fraud systems to query or identify system issues, data feeds and data management that will affect how Fraud Risk Management receives, interprets and reports on data.
Personal and Business Banking
Business knowledge of Business Banking products
3-5 years
Experience in various Fraud environments such as Transactional Fraud, Application Fraud, On-line Fraud, Loss Control. Requires sufficient experience and understanding the banks products and operations, including branch, business units, Voice Branch, Card , Digital and Transactional operations.
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Embracing Change
- Examining Information
- Exploring Possibilities
- Generating Ideas
- Interpreting Data
- Meeting Timescales
- Providing Insights
- Taking Action
- Team Working
- Upholding Standards
Technical Competencies:
- Compliance
- Digital Analytics and Reporting
- Risk Awareness
- Verbal Communication
- Fraud Management
Top Skills
What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.