The Finance Organization drives business value by being a strategic partner in every decision made in support of the Company’s success. We bring a powerful combination of financial expertise, a deep understanding of complex analytics, a thorough knowledge of the risk environment, and a commitment to upholding the highest standards of financial integrity.
The Japan LFO Investment Optimization (I/O) Team plays a critical role in ensuring that marketing and growth investments are deployed efficiently, strategically, and with measurable financial impact. We partner closely with Marketing, Other Finance teams, and Senior Leadership to optimize multi-billion-dollar investment portfolios, improve decision frameworks, and drive sustainable profitable growth through data-driven insights and rigorous financial governance.
This Manager role plays a key role in shaping investment strategy by translating complex data into clear, decision-ready insights. By tracking and leveraging customer behavior through LUMI data and Power BI–based financial analysis, you will develop compelling, data-driven storytelling that influences senior leadership decisions. The role also drives the development of scalable, automated, and self-service data solutions to enhance the end-to-end investment management process.
ResponsibilitiesPartner with Marketing and multiple Finance teams to support the monthly I/O process.
Analyze and advise on underlying I/O data, delivering clear financial insights and performance results to senior leadership.
Provide financial support to the Lending business, including tracking key metrics and performing monthly financial analysis.
Support co-brand partnerships by proactively collaborating with Product, Marketing, and Central Finance teams.
Build close partnerships with business stakeholders to rapidly understand emerging trends, issues, and drivers, enabling timely and informed financial analysis and decision support.
Lead advanced analytics to evaluate performance drivers and identify root causes by leveraging LUMI to extract, transform, and analyze large datasets.
Translate complex analyses into compelling, structured narratives tailored to senior leadership audiences.
Design and maintain Power BI dashboards to monitor and communicate investment performance.
Support GenAI initiatives across Finance and Business by developing use cases that drive efficiency, deepen analytical insights, and enable process automation.
Strong communication skills, with the ability to collaborate effectively with diverse stakeholders in both English and Japanese.
Excellent presentation skills, with confidence engaging and influencing senior stakeholders.
Ability to build strong relationships and manage stakeholders across business and finance functions.
Proven ability to influence without direct authority, including demonstrated success in influencing senior management.
Advanced proficiency in Excel, PowerPoint, and Power BI.
Working knowledge of SQL and Python.
3–5 years of relevant analytical experience in Finance, Strategy, or related fields.
Strong intellectual curiosity, with the ability to identify meaningful insights beyond surface-level trends.
Self-motivated and proactive, with the ability to manage multiple priorities in a fast-paced environment.
Collaborative team player with a growth mindset.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Skills Required
- Strong communication skills in English and Japanese
- Excellent presentation skills
- Proven ability to influence without direct authority
- Advanced proficiency in Excel, PowerPoint, Power BI
- Working knowledge of SQL and Python
- 3-5 years of relevant analytical experience
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
