Creating a framework for effective preventive fraud mechanism.
Responsibilities1) Product Knowledge - In-depth knowledge of asset products like Credit Cards, Merchant acquiring business, PL, AL,TW,CV,CE,HCF,LAP,HL,SME,MSME,Agri etc.
2) Analytical Skills - should be extremely good at identifying triggers for sampling and investigation based on info fetched from HUNTER/SFDC application, transaction monitoring systems, LOS and STP Process.
3) Digital Process - experience in process movement from manual to digital FCU activity, LOS environment and portfolio monitoring.
4) Investigation – deep experience in investigation and initiating recovery action
5) Agency Management – deep knowledge about FCU specific agencies, identification, empanelment and management of those agencies and management of work allocation, billing, payment, counter verification and performance benchmark and monitoring.
6) Relationship Management - effective communicator, negotiator, extremely good connects in peer bank and Law enforcement agencies/ Law firms etc.
7) Preventive Fraud Management - Framing Anti-fraud process and policies for identification of fraud at application stage. Connected with competition and updated with prevailing fraud trends and fraudsters methods. Creating a framework for effective preventive fraud mechanism. Creating awareness and deterrent based on attempted / identified fraud.
8) Portfolio Monitoring – On go
Experience Range : 5 to 10 Years
Qualifications :
Graduate (Any Specialisation)
CA
MBA (Finance)
Skills Required
- In-depth knowledge of asset products like Credit Cards, Merchant Acquiring Business, etc.
- Excellent analytical skills for identifying fraud triggers using various applications.
- Experience in digital process transformation from manual to digital FCU activities.
- Deep experience in investigations and initiating recovery actions.
- Knowledge about FCU specific agencies and operational management.
- Strong communication and negotiation skills with banks and law enforcement.
- Ability to frame anti-fraud processes and awareness initiatives.
- Regular portfolio monitoring.
What We Do
CSB is a full service bank established in 1920 and headquartered in Thrissur, Kerala. CSB has over 703 branches covering not just the district headquarters and large towns but also semi-urban and rural centers. Thanks to its unique origin and history, CSB is considered a household banking brand in Kerala. CSB offers Retail, Wholesale and SME Banking services through its footprint of over 703 branches across the country serving over 2 million customers.
