Manager - Export Operations

Posted Yesterday
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Mumbai, Maharashtra
In-Office
50K-80K Annually
Mid level
Other
The Role
Manage export operations, including supply chain planning, shipment coordination, customer management, and compliance with export regulations. Ensure timely order fulfillment and efficient logistics management.
Summary Generated by Built In

OVERALL PURPOSE OF THE JOB

➢ Effectively manage the day-to-day Supply Chain planning and operations for overseas exports. The operations efforts would include Order Management, Shipment Planning, stock planning, CHA and transportation management.

➢ Plan and coordinate the movement of finished goods from factory to overseas customer - i.e. End to End Supply and Shipments planning within the timelines and in a compliant manner. .

KEY RESPONSIBILITIES

1. Supply Chain Operations day to day activities:

➢ Compiling Orders of Customers, Planning Shipments basis the Delivery dates mentioned by Customers.

➢ Will be instrumental In sharing demand with Supply planners for production planning.

➢ Track and monitor stock levels and share shortfall with factory / supply planner.

➢ Coordinate to execute VAP / LEP as per plans.

➢ Coordinate with CHA/Shipping lines for Stuffing planning, Logistic planning.

➢ Follow up with CHA for Export Documents (BL, COA and country specific Documents which include legalized Documents and AIFTA).

➢ Validation and approval of BL and other documents.

➢ Will be Responsible for timely sharing updates with Customers on Shipments and other Shipments Supporting documents.

2. Customer Management:

➢ To coordinate with customers for Mo+ 3 Forecast and Purchase orders.

➢ To ensure that PO captures all Key Vital Information which includes Correct Pricing, POD, Consignee and Notify Party Details, Incoterms

➢ To Update Customers with proper MIS on Month Shipments and supporting Documents.

➢ To conduct and lead Monthly S&OP with Customers and Affiliates, prepare and share S&OP deck.

➢ To understand and capture Country Specific Mandatories which need to be printed on Labels/MC and ensure that production is in line with Regulatory requirements.

➢ To track and prepare GNATT chart for scaling up footprint to new affiliates and customers.

3. Distribution and Warehouse Management:

➢ Ensure timely approvals for Self-Sealing Permission, APEDA Certificates from Indian Customs.

➢ Maintain safe and healthy work environment by enforcing standards and procedures with 100% compliance to all SOPs and statutory requirements.

➢ Ensure complete stock accuracy preventing any stock inadequacy/excess Vs the Customer PO.

➢ Label Registrations: Ensure timely coordination for registration of labels by coordinating with Plants so that there are no delays in product supplies due to label registration issues.

➢ Ensure timely bill reconciliation and payment to service provider.

➢ Responsible to maintain necessary documentation (Invoice/Permit/TP/EVC/Excise Register etc.) as per local regulations.

4. Transportation management:

➢ Ensure 100% orders are executed within the timelines.

➢ Ensure statutory customs laws, excise rules and regulations are complied with.

➢ Give visibility to transporter/CHA on vehicle requirement.

➢ To Track and monitor transporters performance against KPIs and service levels; Ensure corrective actions to improve overall transportation performance.

➢ Liaison with the Finance team and transporters on detention, accidental and disputed cases, ensuring timely submission of Insurance Claims documents. Conduct Root Cause Analysis these cases and take corrective and preventive action plan for all the incidents, accidents or customer complaints.

➢ Ensure timely bill reconciliation and payment to service provider.

5. Order Management and Fulfilment:

➢ Verifying inventory available

➢ Picking of SKU

➢ Container Stuffing

➢ Correct documentation.

➢ Excise/Self-sealing as per excise/custom regulation

KEY INTERFACE

INTERNAL

1) IBD & affiliate Teams

2) Production Team

3) Supply Chain Team

4) Finance Team

5) IT Team

6) Legal Team

EXTERNAL

1) CHA

2) Transporter

3) Excise Department/Customs Department

JOB REQUIREMENTS

QUALIFICATIONS:

➢ Preferably be an MBA from institute of repute.

➢ Specialization in export and import.

EXPERIENCE (Please specify in case there are any preferred industries): ➢ 4-5 years of experience in export logistics activities of a comparable industrial enterprise.

➢ Should have strong Systems background and in-depth ERP knowledge to leverage IT in Logistics domain.

➢ A target oriented and self-driven individual with a high sense of achievement to accomplish departmental and self-goals.

➢ Strong analytical, troubleshooting and problem-solving skills.

➢ Ability to work in a fast paced, constantly evolving environment.

BEHAVIORAL COMPETENCIES

➢ Strong interpersonal skills including maturity, creativity and high energy levels.

➢ Influencing skills would be important.

➢ Customer Focused: Demonstrates a passion for predicting, understanding and executing what it will take to meet internal and external customer expectations; does a great job for customers in service, quality, delivery and value.

➢ Effective Communicator: Uses all communication methods to influence, negotiate and collaborate effectively; seeks input and feedback from others.

➢ Excellent time management capabilities with the ability to prioritize projects and multitasks as required.

➢ Ability to develop positive relationship with internal customers.

➢ Drive for Results - Constantly work to improved performance and raise standards.

➢ A high degree of professional integrity, ethics, and confidentiality

Job Posting End Date:

2026-01-19

Target Hire Date:

2026-02-28

Target End Date:

Top Skills

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The Company
HQ: Paris
19,297 Employees

What We Do

Pernod Ricard is a convivial, responsible and successful global wine and spirits group and the #1 premium spirits organisation in the world. The Group represents 240 premium brands available in more than 160 countries. We are 18,500 exceptionally talented people worldwide with our own salesforce in 73 countries.

Our portfolio is one of the most comprehensive in the market with every major category of wine and spirits, providing Pernod Ricard with a unique competitive advantage. To keep growing our business, transforming our industry and making a positive impact on the world, we believe in the power of human connection. Creating ‘convivialité’ is our business and our raison d’être.

As ‘créateurs de convivialité’, our purpose is to turn every social interaction into a genuine, friendly and responsible experience of sharing. We believe there can be no convivialité with excess and strive to be sustainable and responsible at every step, from grain to glass.

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