- Support the expansion of Bilt’s Rent Day experiences (currently Comedy, Dining, and Brekkie) into additional cities and venues, identifying efficiencies and scalable operational models without increasing budget.
- Manage event tech tools, registration platforms, guest lists, and on-site operational workflows to ensure seamless member experiences.
- Oversee vendor management for all branded merchandise (swag) and gifting operations
- Manage the fulfillment of branded materials and gift packages to members and partners
- Work closely with our Senior Manager of Events to improve the collection operations, including quality control procedures and standards
- Develop and maintain robust tracking systems for inventory and fulfillment processes
- Maintain inventory tracking systems for all branded items and gifting initiatives
- Own all sourcing, manufacturing, and fulfillment operations for items in the Bilt Collection, our in-app shop for bilt branded items and collab items
- Work across team to procure Bilt branded items to offer to Bilt Members
- Work with partners on monthly basis to offer special edition items to Members as part of ongoing Rent Day campaigns, owning all fulfillment and operations associated with getting items in Members’ hands
- Build and own post-event reporting, including attendance, engagement, cost efficiency, and qualitative feedback, to assess performance against goals.
- Analyze data to identify trends, opportunities, and areas for improvement across markets, formats, and venues.
- Effectively tell the story of how Bilt is showing up in each market; how we are positioning ourselves to members, what is resonating, and where we can be more efficient and effective.
- Create clear, actionable recaps and dashboards that translate data into insights for cross-functional partners and leadership.
- Proactively identify opportunities to improve the Rent Day program, from operational efficiencies to experience enhancements.
- Serve as a thought partner to the Senior Manager of Events in refining event strategy and evolving our monthly programming.
- Support exploration and development of new event verticals (e.g., live music, bespoke dining, fitness) by assessing operational feasibility, cost implications, and scalability.
- Partner cross-functionally with Marketing, Partnerships, Product, and Member Experience teams to ensure events align with broader brand and member goals.
- 4-6+ years of experience in brand operations, event management, or related fields.
- Strong experience in vendor management, budgeting, and logistical planning.
- Demonstrated experience managing cross-functional teams and delivering premium experiences.
- Excellent organizational, problem-solving, and project management skills.
- Ability to work in a fast-paced environment, handling multiple projects with tight deadlines.
- Exceptional attention to detail and a creative eye for branded experiences.
- Strong leadership and communication skills, with the ability to influence and inspire teams.
- Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
- Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We’ve got you and your family covered from day one.
- 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
- Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
- UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for you as often as you need it.
- Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
What We Do
Bilt Rewards is the first loyalty program that rewards members on rent and in their neighborhood, no matter where they live.
Bilt Members can earn points and access exclusive benefits on rent payments, condo & co-op fees, and around their neighborhood at local restaurants, fitness studios, rideshare, pharmacy, and more. Ranked the highest-value point currency by top publications, Bilt Points can be transferred 1:1 to major airline and hotel programs or used towards rent payments, shopping, fitness, and even a down payment on a home. Members also get access to credit-building benefits, member-only experiences, and an Elite Status program.
In partnership with the top multifamily owners & operators across the country, we’ve also created the Bilt Rewards Alliance, a network of 4M+ apartments and homes across the country. Residents who live in the Bilt Rewards Alliance make payments directly through the Bilt Payment Center and get access to benefits including additional earn opportunities on new leases, renewals, and more.
While Bilt Members can use any debit or credit card to earn points and access their benefits, Bilt has partnered with Mastercard and Wells Fargo to create the Bilt Mastercard® - the first and only credit card that lets you pay rent and earn points without the transaction fee.
Why Work With Us
Bilt Rewards is revolutionizing how people pay rent by rewarding them at home and in their neighborhoods. Here, you'll shape the future of rewards programs while working in a high-impact, fast-paced startup environment. Join our collaborative culture, learn from industry experts, and grow your career while making a meaningful difference.
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Bilt Offices
OnSite Workspace
We’re an in-person company where energy and collaboration fuel our creativity, agility, and speed. With most of our team in the office 4-5 days a week, we create an environment that sparks new ideas and drives our momentum forward.
