American Express operates in mainland China through its joint venture, Express Company (EC), the first foreign payments network licensed in the market. This gives us a unique foothold in one of the world’s largest and fastest-evolving payments markets.
The Enterprise China Management (ECM) team sits at the center of this effort, driving strategy and execution across Amex and EC. We work with internal and external partners to scale the network, expand acceptance, and provide differentiated payment experiences for customers in China. This is a high-impact team focused on delivering meaningful value for customers and partners while supporting the long-term growth of the business in China.
Role Overview
The Manager will support ECM across corporate governance, government and regulatory engagement, executive operations, and select strategic initiatives. This role drives core governance processes while contributing to broader strategic and innovation efforts.
The individual will lead high-quality execution across senior leadership forums, support executive-level engagements, and contribute to forward-looking initiatives, including exposure to AI-driven solutions and strategic projects. Working closely with the Director, this role requires strong judgment, attention to detail, and the ability to operate effectively in a structured yet evolving environment.
Responsibilities
- Manage and run corporate governance processes, including Board and committee forums, ensuring high-quality, accurate, and timely materials for senior management and Board-level audiences
- Develop clear, executive-ready communications (including presentations), with strong storytelling and attention to detail
- Establish and maintain tracking mechanisms for decisions, actions, and priorities across governance and leadership forums
- Coordinate government and regulatory engagement activities, including preparation and tracking of policy and regulatory developments
- Support planning and execution of senior executive engagements, including market visits, leadership meetings, and external interactions
- Provide PMO support across priority initiatives, tracking milestones, risks, and dependencies to ensure timely execution
- Partner across teams to ensure alignment and execution across Amex and EC teams
- Support strategic initiatives, including new growth and revenue opportunities, through research, analysis, and structured problem-solving
- Contribute to continuous improvement and innovation, including identifying and leveraging technology and AI solutions to enhance effectiveness
Qualifications
- 5–8 years of relevant experience in management consulting, corporate strategy, governance, investment research or a similar function within a global organization
- Exceptional written and verbal communication skills, with the ability to develop executive-ready materials and clearly articulate complex ideas
- Strong analytical and structured problem-solving skills, with the ability to synthesize insights into actionable recommendations
- Demonstrated intellectual curiosity and ability to independently learn and navigate complex topics
- Strong ownership mindset and organizational skills, with the ability to manage multiple priorities and deliver high-quality work in a fast-paced environment
- Comfort with technology and interest in AI and emerging tools; willingness to learn and apply these in a business context
- Ability to influence without authority and work effectively across functions, levels, and cultural contexts
- Willingness to work across time zones and travel as needed
- Bachelor's degree is required
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- 5-8 years of relevant experience in management consulting, corporate strategy, governance, or investment research
- Exceptional written and verbal communication skills
- Strong analytical and structured problem-solving skills
- Demonstrated intellectual curiosity and ability to learn independently
- Strong ownership mindset and organizational skills
- Comfort with technology and interest in AI
- Ability to influence without authority
- Willingness to work across time zones and travel as needed
- Bachelor's degree is required
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
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