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Zoox is an autonomous mobility company that’s created a purpose-built robotaxi to give the world a better way to ride.
The Role
Lead the Commercial Applications group in developing SaaS and collaboration tools, define application roadmaps, and enhance operational maturity.
Summary Generated by Built In
Zoox is looking for a strategic leader to guide the Commercial Applications group within our Enterprise Applications Engineering organization. This role owns the enterprise platforms that power collaboration, service delivery, and workforce productivity across the company. You will lead a multi-disciplinary organization responsible for SaaS & self-service applications, enterprise collaboration tools, and the ServiceNow platform. As Zoox continues to scale, you’ll define the long-term vision for our enterprise software ecosystem, driving cloud modernization, automation, and the responsible adoption of AI to deliver secure, scalable, and intuitive employee experiences.
In this role you will:
- Lead and develop a team of Team Leads and Senior Administrators across SaaS, collaboration, and ServiceNow platforms
- Define and execute the Commercial Applications roadmap, including Atlassian Cloud migration and ServiceNow platform evolution
- Drive operational maturity through engineering standards, SLAs, and proactive service management
- Champion self-service and workflow automation to reduce manual toil and improve employee experience
- Partner cross-functionally to govern SaaS procurement, security, and platform strategy at scale
Qualifications:
- 7+ years of experience in Enterprise Applications or IT Engineering
- 4+ years of people management experience, ideally managing Team Leads or Managers
- Deep expertise in the Atlassian ecosystem, including Data Center to Cloud migrations
- Strong background in ServiceNow platform strategy, development, and integrations
- Proven ability to define and execute multi-year roadmaps for complex enterprise systems
Bonus Qualifcations
- Experience integrating AI/ML or generative AI into enterprise platforms
- Strong knowledge of SaaS management (SSO, SCIM, CASB) and license infrastructure
- Certifications in ITIL, PMP, or Agile methodologies
- Hands-on experience with Python or JavaScript for automation
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
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Accommodations
If you need an accommodation to participate in the application or interview process please reach out to [email protected] or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
Skills Required
- 7+ years of experience in Enterprise Applications or IT Engineering
- 4+ years of people management experience
- Deep expertise in the Atlassian ecosystem
- Strong background in ServiceNow platform strategy
- Proven ability to define and execute multi-year roadmaps
Zoox Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoox and has not been reviewed or approved by Zoox.
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Healthcare Strength — Healthcare is extensive, with broad medical and vision options, company‑paid disability coverage, and multiple mental‑health resources. Feedback suggests coverage breadth and auxiliary programs support a wide range of needs.
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Parental & Family Support — Family supports include paid parental leave, additional pregnancy disability time, fertility coverage, and adoption/surrogacy assistance. Backup care and family‑oriented programs further reinforce support across life stages.
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Wellbeing & Lifestyle Benefits — Day‑to‑day perks are robust, including free daily meals, fitness subsidies, commuter support, and on‑site amenities. Feedback suggests these lifestyle benefits enhance convenience and workplace experience, especially for office‑based roles.
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The Company
What We Do
Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.
Why Work With Us
At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.
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