Manager, Engineering Operations #4210

Responsibilities:

• Build and manage a team of engineers/technicians with the diverse scientific and technical skills required to support, troubleshoot, and improve complex automation systems in a regulated environment
• Establish operational objectives and work plans, delegate and empower team members to maximize the system up time for 24x7 operations
• Lead area work responsibilities, effectively triage opportunities, direct work based on team skill set, and coach and guide staff to support the area and operators’ day to day following cGMP/GLP and Quality Management System (QMS) guidelines.
• Lead root cause investigations, drive for resolutions, and follow those up with corrective and preventative actions for area of responsibility
• Make time sensitive technical decisions.
• Support CAPEX/OPEX planning
• Participate, be a role model, and adhere to GRAIL’s policies and guidelines.
• Recommend and implement changes to ensure ongoing high-quality performance of laboratory equipment as part of the continuous improvement process.
• Work closely with Quality and regulatory to implement and follow the required policies and procedures for system qualification, maintenance, and calibration

Preferred Qualifications:

• 8+ years of related experience with a BS/BA or higher degree in Engineering, Physics, Chemistry or Life Sciences or equivalent work experience.  Engineering degrees are preferred
• 5+ years experience in technical troubleshooting and maintenance in both hardware and software components
• 3+ years managerial experience in a similar work environment
• 3+ years Hands-on experience maintaining and supporting equipment in both hardware and software and following appropriate safety procedures
• 3+ years experience successfully leading, coaching, and mentoring junior level engineers
• 3+ years experience with writing and implementing test protocols and procedures
• 2+ years experience working in a clinical laboratory regulated environment
• 2+ years experience with Laboratory Information Management Systems (LIMS), Manufacturing Management Systems(MES), scheduling software, Customer Relationship Management (CRM) software, Green Button Go (GBG)
• 2+ years experience writing and implementing test protocols and procedures
• 2+ year experience in Project Management
• 1+ years experience working with IT networking and systems infrastructure
• 1+ years experience executing within a computerized maintenance/calibration management system
• Knowledge Safety Training, lock out tag out (LOTO), Hazardous material, and waste handling

Physical Demands & Working Environment

• Hours and days may vary depending on operational needs
• Regularly required to stand, sit, walk, climb stairs/ladders, kneel, crouch, or wear safety gear.
• Must regularly lift and / or move up to 10 pounds.
• Frequently lift and/or move up to 25 pounds.
• Occasionally lift and/or move up to 50 pounds.
• Working with dry ice may be necessary.
• Working on confined spaces may be necessary
• May be exposed to hazardous materials, blood specimens and instruments with moving parts, heating or freezing elements, and high speed centrifugation.
Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position.  Changes to individual responsibilities may occur due to business needs.