Manager, Employee Relations

Posted 19 Days Ago
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Coral Gables, FL, USA
In-Office
Senior level
Food • Logistics
The Role
Manages employee relations matters, including workplace investigations, conflict resolution, disciplinary actions, performance management, and employment-law compliance. Advises managers and HR leaders, drafts employment documentation, develops policies and training, collaborates with Legal on high-risk cases, monitors regulatory changes, and analyzes employee-relations trends to improve workplace culture and reduce organizational risk.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Key Responsibilities:

  • Serve as the primary point of contact for employee relations matters, including conflict resolution, disciplinary actions, investigations, and performance management.
  • Conduct thorough, impartial internal investigations into complaints related to workplace conduct, discrimination, harassment, and policy violations.
  • Advise managers and HR regional managers on complex employee relations issues, ensuring alignment with organizational values and legal requirements.
  • Draft and review documentation such as disciplinary letters, investigation summaries, and separation agreements.
  • Monitor changes in employment law and HR regulations; provide proactive guidance and training to HR teams and leadership.
  • Collaborate with Legal Counsel on high-risk cases, litigation support, or regulatory inquiries.
  • Develop and implement employee relations policies, procedures, and training programs to ensure legal compliance and promote best practices.
  • Track trends in ER issues, generate reports, and make data-driven recommendations to improve workplace culture and mitigate risk.
  • Drive and support a fair and equitable employee relations practice.

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.
  • JD (Juris Doctor) or advanced legal education strongly preferred.
  • 5+ years of experience in employee relations, or employment law.
  • Strong knowledge of federal, multi-state, and local employment laws and regulations (e.g., FMLA, ADA, FLSA, Title VII).
  • Experience conducting complex workplace investigations and managing sensitive employee issues.
  • Excellent analytical, communication, and problem-solving skills.
  • High level of discretion, integrity, and professionalism.
  • HR certification (e.g., SHRM-CP/SCP, PHR/SPHR) a plus.
  • Bilingual (Spanish/English) strongly preferred

Skills Required

  • Bachelor's degree in Human Resources, Business Administration, Law, or a related field
  • 5+ years of experience in employee relations or employment law
  • Strong knowledge of federal, multi-state, and local employment laws and regulations, including FMLA, ADA, FLSA, and Title VII
  • Experience conducting complex workplace investigations and managing sensitive employee issues
  • Excellent analytical, communication, and problem-solving skills
  • High discretion, integrity, and professionalism
  • JD or advanced legal education
  • HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR
  • Bilingual Spanish and English proficiency
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The Company
HQ: Coral Gables, FL
1,757 Employees
Year Founded: 1967

What We Do

Quirch Foods is a food distribution company that imports, exports, and wholesales protein and Hispanic food products for independent and chain supermarkets, foodservice distributors, processors, manufacturers, cruise lines, restaurants, and international customers. The company operates across the United States, Latin America, the Caribbean, and Puerto Rico, while also providing proprietary brands, domestic and international logistics, cold-chain services, marketing support, and technology solutions.

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