POSITION SUMMARY
The EHSS Manager is responsible for leading, developing, and managing all EHSS programs and personnel across assigned facilities and operations to ensure the protection of employees, contractors, visitors, company assets, and business operations. This position provides strategic and operational leadership for workplace safety, regulatory compliance, environmental stewardship, physical security, emergency preparedness, risk management, and incident prevention.
The EHSS Manager serves as the site subject matter expert and primary leader for EHSS initiatives, driving a proactive culture of safety, security, accountability, and continuous improvement. The position is accountable for the development, implementation, and effectiveness of EHSS programs that support organizational objectives while ensuring compliance with all applicable federal, state, and local regulations.
The EHSS Manager provides direct leadership to EHSS personnel and partners closely with operations, human resources, maintenance, engineering, and leadership teams to identify risks, implement corrective actions, improve performance metrics, and maintain a safe, secure, healthy, and compliant work environment across all shifts and site operations.
This role is responsible for establishing EHSS strategies, measuring performance through key metrics, conducting risk assessments, managing investigations, overseeing security operations, coordinating emergency response programs, and ensuring the successful execution of corporate EHSS standards and initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential Job Duties and Responsibilities
The following statements describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Additional duties and special projects may be assigned as business needs require.
EHSS Leadership & Strategy
- Develop, implement, and manage site EHSS strategies, goals, and objectives aligned with corporate initiatives.
- Lead continuous improvement efforts to reduce operational risk and improve EHSS performance.
- Serve as the site leader and subject matter expert for environmental, health, safety, and security matters.
- Develop, manage, and administer EHSS operating and capital budgets to support compliance, risk reduction, employee health and wellness, security operations, training, emergency preparedness, and continuous improvement initiatives.
- Evaluate EHSS resource needs and recommend investments in personnel, equipment, technology, and services that improve organizational performance and reduce risk.
- Monitor EHSS expenditure and ensure efficient utilization of resources while maintaining compliance with corporate financial objectives.
- Collaborate with the Director of EHSS in the development, forecasting, planning, and management of EHSS operating and capital expenditures to support regulatory compliance, risk reduction, employee health and wellness, security operations, and organizational objectives.
- Champion a proactive EHSS culture by promoting employee engagement, accountability, hazard recognition, reporting, and continuous improvement initiatives that support a Zero Harm work environment.
Regulatory Compliance
- Ensure compliance with all applicable federal, state, and local EHSS regulations.
- Lead regulatory inspections, audits, and agency interactions.
- Monitor regulatory changes and implement compliance strategies as necessary.
- Serve as the primary site contact for regulatory inspections, audits, and interactions with governmental agencies and external stakeholders.
Safety Program Management
- Develop, implement, and evaluate safety programs, policies, procedures, and training initiatives.
- Lead incident investigations and ensure root cause analysis and corrective actions are completed.
- Conduct risk assessments and implement corrective and preventive measures to reduce workplace injuries and illnesses.
- Conduct and oversee EHSS training programs to ensure employees, contractors, and leaders receive required training and maintain compliance with regulatory and corporate requirements.
- Ensure EHSS training programs are developed, implemented, documented, and maintained in accordance with applicable regulatory and company requirements.
- Ensure contractor safety programs are effectively implemented, monitored, and maintained to promote compliance with company standards and regulatory requirements.
Employee Occupational Health and Safety
- Develop, implement, and continuously improve occupational health and safety policies, programs, and procedures in alignment with regulatory requirements and corporate standards.
- Lead initiatives to prevent work-related injuries, illnesses, and exposures through risk assessment, hazard identification, and implementation of effective controls.
- Lead investigations of workplace injuries, illnesses, near misses, and occupational health concerns to identify root causes and implement corrective actions.
- Foster a culture of safety, accountability, and employee involvement through effective communication, training, coaching, and continuous improvement initiatives.
Security Operations & Asset Protection
- Manage site security programs including access control, visitor management, CCTV systems, investigations, and workplace violence prevention initiatives.
- Lead security incident investigations and oversee corrective actions to mitigate future risk.
- Partner with operations and human resources to address employee, contractor, and visitor security concerns.
Emergency Preparedness & Crisis Management
- Direct emergency planning, drills, business continuity activities, and crisis response efforts.
- Coordinate response activities with internal stakeholders and external emergency response agencies.
Environmental Compliance
- Oversee environmental compliance programs including waste management, hazardous materials, spill prevention, and environmental reporting requirements.
- Ensure environmental permits and regulatory documentation are maintained and compliant.
Leadership & Staff Development
- Directly supervise EHSS personnel and provide coaching, mentoring, performance management, and career development.
- Establish staffing plans, schedules, and succession planning strategies.
- Foster a culture of accountability, engagement, and continuous improvement.
- Develop and mentor EHSS personnel and leaders through coaching, training, and professional development opportunities.
- Partner with operational leadership to identify EHSS training needs and establish development plans that strengthen organizational capability.
- Develop and maintain staffing plans, schedules, and resource allocation strategies to support operational needs, regulatory compliance, emergency response readiness, and continuous EHSS coverage.
Performance Metrics & Continuous Improvement
- Accountable for EHSS performance metrics including TRIR, DART, workers' compensation costs, security incidents, training completion rates, audit performance, and corrective action closure rates.
- Analyze data and trends to identify improvement opportunities and develop action plans.
- Utilize EHSS performance data, trend analysis, audits, inspections, and leading indicators to identify opportunities and develop targeted improvement strategies.
EDUCATION AND EXPERIENCE
- Bachelor’s degree in occupational safety, Environmental Health, Industrial Hygiene, Environmental Science, Engineering, Criminal Justice, Emergency Management, or a related field preferred.
- High school diploma or equivalent required. Equivalent combinations of education, training, and experience may be considered.
- Minimum of 5-7 years of progressive Environmental, Health, Safety, and Security (EHSS) experience, preferably within manufacturing, distribution, fulfillment, logistics, or warehouse operations.
- Minimum of 3 years of leadership experience supervising personnel, programs, projects, or cross-functional teams.
- Valid driver's license required.
COMPETENCIES
To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.
KNOWLEDGE & SKILLS
- Working knowledge of applicable OSHA, NIOSH, EPA, DOT, BWC VSSP, and state and local occupational health, safety, environmental, and security regulations.
- Demonstrated ability to interpret regulations and translate requirements into practical workplace programs and procedures.
- Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and data management/reporting systems.
- Strong analytical, problem-solving, and decision-making skills with the ability to identify risks and implement effective corrective actions.
- Strong verbal and written communication skills with the ability to communicate effectively at all levels of the organization.
- Strong leadership, coaching, employee development, and interpersonal skills.
- Ability to manage multiple priorities, projects, and deadlines in a fast-paced environment.
- Demonstrated ability to lead incident investigations, root cause analysis efforts, and continuous improvement initiatives.
Certifications
- CPR, First Aid, and AED Certification required or ability to obtain certification within a specified timeframe.
- Professional certifications such as ASP, CSP, OHST, CHMM, CPP, PSP, or other relevant credentials preferred.
KNOWLEDGE, SKILLS, and ABILITIES
- Strong knowledge of occupational health, safety, environmental, and security principles, regulations, and best practices.
- Excellent leadership, coaching, employee development, and interpersonal skills.
- Strong verbal and written communication skills with the ability to communicate effectively at all levels of the organization.
- Demonstrated ability to lead complex incident investigations, root cause analyses, and corrective action programs.
- Strong analytical, critical thinking, problem-solving, and decision-making skills.
- Ability to identify operational risks and implement effective mitigation strategies.
- Demonstrated ability to manage multiple priorities, projects, and deadlines in a fast-paced environment.
- Strong organizational, planning, and time management skills.
- Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and reporting systems.
- Ability to build collaborative relationships with employees, leadership, regulatory agencies, contractors, and external stakeholders.
- Ability to influence organizational culture and drive continuous improvement initiatives.
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee, security, and business information.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Requires frequent sitting, standing, walking, bending, reaching, climbing stairs, and conducting inspections throughout office, warehouse, manufacturing, and operational environments.
- Requires the ability to respond to emergencies, incidents, and security-related events in a timely manner across all areas of the facility.
- Requires continuous mental attention, critical thinking, problem-solving, and decision-making while managing multiple priorities in a fast-paced environment.
- May be exposed to varying environmental conditions including noise, temperature fluctuations, moving equipment, powered industrial vehicles, and other operational hazards while performing job duties.
- Must be able to occasionally lift, carry, push, and pull up to 25 pounds.
- Must be able to wear required personal protective equipment (PPE) and safely access operational areas as required.
- Ability to work flexible hours and respond to after-hours incidents, emergencies, investigations, regulatory inspections, or business needs as required.
Skills Required
- High school diploma or equivalent
- Bachelor’s degree in occupational safety, environmental health, industrial hygiene, environmental science, engineering, criminal justice, emergency management, or a related field
- 5–7 years of progressive Environmental, Health, Safety, and Security experience
- Experience preferably in manufacturing, distribution, fulfillment, logistics, or warehouse operations
- 3 years of leadership experience supervising personnel, programs, projects, or cross-functional teams
- Valid driver’s license
- Working knowledge of OSHA, NIOSH, EPA, DOT, BWC VSSP, and applicable state and local regulations
- Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook
- Ability to lead incident investigations, root cause analyses, corrective actions, risk assessments, and continuous improvement initiatives
- Strong leadership, coaching, employee development, communication, analytical, problem-solving, and decision-making skills
- CPR, First Aid, and AED certification, or ability to obtain certification within the specified timeframe
- ASP, CSP, OHST, CHMM, CPP, PSP, or other relevant professional certification
What We Do
1-800-FLOWERS.COM. Inc. is a leading provider of gifts for all celebratory occasions and our mission is to deliver smiles. The 1-800-FLOWERS.COM, Inc. family of brands includes everyday gifting and sharing products from 1-800-Flowers.com®, PersonalizationMall.com®, 1-800-Baskets.com®, Cheryl's Cookies®, Shari's Berries®, FruitBouquets.com®, Harry & David®, Moose Munch®, The Popcorn Factory®, Wolferman's Bakery℠, and Simply Chocolate®. We believe that embracing diversity, and celebrating the uniqueness of every individual, makes us a better company.







