Manager, Document Management

Posted 12 Days Ago
Be an Early Applicant
Lake Forest, IL
In-Office
63K-91K Annually
Mid level
Insurance
The Role
Lead the Document Management team to manage mail, imaging, document processing, and policy administrative updates. Ensure SLAs, support adjacent teams as SME, handle team performance, timekeeping, development, and other assigned duties.
Summary Generated by Built In

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

About the role

Leads the Document Management team in Lake Forest, IL with all key functions of mail, imaging, processing documents, and administrative updates to the policies.

Key Accountabilities

  • Manages the Document Management team in day-to-day workflow and task assignment ensuring all key SLAs are met.

  • Acts as a SME for the team supporting adjacent teams with workflow, processes, projects, and testing of any changes.

  • Performs all key managerial functions for her team:  timekeeping, performance management, career development.

  • Other duties as needed/assigned.

Minimum Requirements

  • Three years minimum experience with managing a team

  • High school diploma or GED

  • Collaboration skills

  • Excellent Business Communication Skills (verbal and written)

  • Basic Math skills required

  • Proficient use of Microsoft Office Suite (Access, Word, Excel, Outlook, Power Point)

  • Detail Oriented with multi-tasking abilities

  • Excellent organizational skills

  • Independent problem-solving skills

  • Time management and prioritization skills

  • Working in the office location is required

Preferred

  • Bachelor’s degree in a business-related field

  • Insurance knowledge is a plus

  • Mail room and imaging experience

The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):

$62,947.30 - $90,923.65 per year

The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.

Brand: Trustmark

In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.  For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview.

Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business.  We are an equal opportunity employer, including disability and protected veteran status.

Top Skills

Document Imaging
Microsoft Access
Excel
Microsoft Outlook
Microsoft Powerpoint
Microsoft Word
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The Company
HQ: Lake Forest, IL
1,457 Employees

What We Do

Trustmark is a national employee benefits company offering specialized expertise in voluntary benefits, self-funded health benefit plan design and administration, and employee health and fitness programs that drive results through human and virtual connection. Trustmark offers employers access to benefit options usually reserved for large companies, combined with the personal service you’d expect from a small company. Trustmark’s commitment to building long-term, trusted relationships helps people and businesses thrive.

• Trustmark Voluntary Benefits provides valuable life, hospital, accident, disability and critical illness insurance designed to fit changing needs based on life stage or financial priorities. Trustmark helps educate employees and provides resources to help communicate the value of benefits and other important company initiatives. To learn more, visit TrustmarkVB.com.

• Trustmark Health Benefits is a total benefits solution for mid-sized and large self-funded employers. As one of the nation’s largest independent benefits administrators, we help our clients manage costs without compromising care by offering innovative solutions, flexibility, and complete data transparency for our clients. To learn more, visit TrustmarkHB.com.

• Trustmark Small Business Benefits® level-funded solutions allow small to mid-size employers to provide affordable health benefits to employees. Available to groups with five or more employees along with simplified underwriting for 51 or more enrolled employees, our comprehensive self-funded plan designs and services help empower clients to be smarter healthcare consumers. To learn more, visit TrustmarkSB.com.

• HealthFitness is a comprehensive wellbeing provider that delivers wellness, fitness and injury prevention programs. To learn more, visit Healthfitness.com.

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