Manager Digital & Automation

Posted Yesterday
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Sandoz, CA, USA
In-Office
Senior level
Biotech • Pharmaceutical
The Role
Lead and improve the digital, automation, and data environment for global B2B commercial processes. Implement and govern Salesforce, SAP, and reporting tools, drive tool adoption, develop dashboards and analytics, establish data governance, identify automation opportunities, support customer digital journeys, and manage digital and analytics projects end-to-end with stakeholders.
Summary Generated by Built In

Job Description Summary

Own and advance the digital, automation, and data environment supporting the global B2B organisation, with a focus on commercial effectiveness, process control, compliance, and data-driven decision-making across sales, customer, and supply-related activities.

Job Description

Position Purpose:

Own and advance the digital, automation, and data environment supporting the global B2B organisation, with a focus on commercial effectiveness, process control, compliance, and data-driven decision-making across sales, customer, and supply-related activities.

Your key Responsibilities:

Your responsibilities include, but not limited to:

  • Own and continuously improve the digital and automation landscape supporting B2B commercial processes, with a focus on effectiveness, control, compliance, and user experience
  • Lead the implementation, optimisation, and ongoing governance of key business systems and tools, including Salesforce CRM, SAP ERP, SAP BI/BW, and related reporting solutions
  • Drive adoption of digital tools and processes across the B2B organisation to improve sales performance, strengthen process discipline, and simplify ways of working
  • Develop and enhance dashboards, analytics, and reporting capabilities to provide reliable insights on sales performance, profitability, customer trends, and business risks
  • Establish and maintain robust data governance standards, processes, and controls to ensure data quality, consistency, privacy, and security across B2B data assets
  • Partner with cross-functional stakeholders to identify automation and digitalisation opportunities that improve efficiency, reduce manual effort, and strengthen end-to-end process performance
  • Support the development of a seamless digital customer journey, including customer-facing portal solutions and effective use of CRM capabilities by relevant stakeholders. Identify, assess, and prioritise emerging technologies, analytics capabilities, and artificial intelligence use cases that can create business value for B2B
  • Lead or contribute to digital and analytics projects from concept through implementation, ensuring delivery against business needs, timelines, and compliance requirements. Act as a trusted partner to commercial and operational stakeholders on digital solutions, reporting needs, process improvements, and system-related governance topics

What you will bring to the role:

Essential Requirements:

  • Bachelor’s degree in Finance, Business, Economics, Information Technology, Data Analytics, or a related field. Advanced degree or relevant digital / analytics qualification is an advantage 
  • Minimum 6–8 years of relevant experience in digital, analytics, business excellence, finance, sales operations, or related business support functions
  • Strong experience with enterprise systems and analytics tools, ideally including Salesforce, SAP ERP, SAP BI/BW, Qlik Sense, or similar platforms
  • Proven experience in driving digital improvement, automation, reporting enhancement, or system implementation projects in a business environment
  • Strong analytical and problem-solving skills, with the ability to translate data into practical business insight
  • Good understanding of business processes, controls, and compliance requirements, ideally in a commercial environment
  • Strong project management and stakeholder management capabilities across cross-functional teams
  • Ability to balance strategic improvement work with hands-on delivery Strong communication skills, with the ability to work effectively with both technical and non-technical stakeholders Collaborative, curious, and improvement-oriented mindset, with a strong learning agility and high personal accountability

Why Sandoz? 

Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world’s medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more so that everyone can achieve the basic human right of good health. 

 

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably.  

 

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported!  

  

Join us, help us make healthcare fairer and faster.  

 

Commitment to Diversity & Inclusion:  

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. 

Skills Desired

Ability To Influence Key Stakeholders, Building Effective Teams, Critical Thinking, Effective Communications, Financial Accounting, Financial And Management Reporting, People Development, Process Optimization, Resource Allocation, Understanding Value Drivers

Skills Required

  • Bachelor's degree in Finance, Business, Economics, Information Technology, Data Analytics, or related field
  • Advanced degree or relevant digital/analytics qualification
  • 6-8 years relevant experience in digital, analytics, business excellence, finance, sales operations, or related support functions
  • Strong experience with enterprise systems and analytics tools, ideally including Salesforce, SAP ERP, SAP BI/BW, Qlik Sense
  • Proven experience driving digital improvement, automation, reporting enhancement, or system implementation projects
  • Strong analytical and problem-solving skills with ability to translate data into business insight
  • Good understanding of business processes, controls, and compliance requirements in a commercial environment
  • Strong project management and stakeholder management capabilities
  • Ability to balance strategic improvement work with hands-on delivery
  • Strong communication skills and ability to work with technical and non-technical stakeholders
  • Collaborative, curious, improvement-oriented mindset with high personal accountability
  • Ability to influence stakeholders, build teams, financial/accounting and management reporting knowledge, process optimization, people development, resource allocation

Sandoz Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sandoz and has not been reviewed or approved by Sandoz.

  • Healthcare Strength Health, dental, vision, and prescription coverage are consistently described as core components across U.S. roles and materials. Feedback suggests the medical offering is broad and a standard pillar of the package.
  • Retirement Support A 401(k) plan with a company match described as generous is commonly included for U.S. roles. This savings support is positioned alongside other primary benefits as part of total rewards.
  • Equity Value & Accessibility Equity eligibility is noted for many positions and a global all‑employee share program is being introduced from 2026. These elements add upside beyond base salary and annual bonus.

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The Company
HQ: Basel
17,135 Employees

What We Do

Sandoz is the global leader in generic and biosimilar medicines. ​ ​Our Purpose is to pioneer access to medicines for patients globally. We are on a mission to drive innovation in the healthcare industry by freeing up resources sustainably and responsibly while continuing to address global health challenges such as antimicrobial resistance.​ We are present in more than 100 countries and our medicines serve some 500 million people every year. We have two main global businesses: Generics - divided between standard generics and complex generics - and Biosimilars.

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