He kōrero mō mātou | About Watercare
Ki te ora te wai, ka ora te whenua, ka ora te tangata
When the water is healthy, the land and the people are healthy
Now is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way. When you average that out, that's an investment of $3.8 million every day!
He whakamārama mō te tūranga mahi | About the role
Reporting to the Head of Developer Services, this is a fabulous opportunity to lead a passionate and committed team.
The role of the Developer Services Administration Manager is to manage customer facing developer correspondence and customer services. The team are responsible for all developer services administration tasks, including customer correspondence, application lodgement, Compliance application facilitation, reporting and financial assistance to the Head of Developer Services.
Ngā pūkenga e rapu nei mātou | About you
To be successful in this role, you will have strong people leadership skills and a passion for providing a high level of service to customers and stakeholder.
Your skills and experience will include:
- 5+ years leading successful teams of customer service advisors within businesses that have a high level of transactional activities.
- A strong track record of attracting and building talent within diverse teams through coaching, feedback, exposure and projects.
- Ability to communicate and influence at management levels effectively, and to interact with developers, vendors, contractors, consultants and stakeholders at all levels.
- Experience in applying knowledge of the business and the industry to advance the organization goals.
- Experience in the utilities sector.
- Water/wastewater experience is advantageous although not essential.
Ngā hua mōu | What's in it for you
We offer a competitive salary and staff benefits package including:
• Training and development opportunities
• Life and income protection insurance plans
• Generous parental leave
• Employee discounts at a range of large retailers
Me pēhea te tono mai | How to Apply
Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - careers.watercare.co.nz.
What We Do
At Watercare we’re proud to provide a lifeline service to the people of Auckland, while protecting the environment for future generations.
Every day we provide the highest quality drinking water to 1.7 million Aucklanders, and take it away again once it’s been used in the sink or flushed down the loo. Without using chemicals, we treat wastewater to a very high standard and safely return it to the environment.
We also plan for new and upgraded infrastructure far into the future to ensure we can meet the needs of our fast-growing city.
We operate assets worth more than $9 billion – but it’s our people who are our most valuable assets.
Our staff are passionate, motivated and trustworthy people who are the leaders in their fields. They’re not afraid of a challenge and are constantly looking for new ways of improving our processes and the service we offer our customers.
If this sounds like you, please visit our careers centre to see our job vacancies and be notified of future opportunities: https://careers.watercare.co.nz
