Jobs at Watercare Services Limited

Lead communications for major infrastructure programmes: translate technical detail into clear stories, develop integrated communications plans, create multi-channel content, manage media and stakeholder relationships, and advise programme teams to protect and build reputation.

Provide day-to-day employment relations (ER) advisory to leaders and Business Partners, lead ER projects and policy updates, produce People metric reporting, drive the People calendar and operational trackers, contribute to People strategy, and coach managers to improve people outcomes.

Provide exceptional multi-channel contact centre customer service and specialist support on water and wastewater billing, payments and collections. Resolve billing queries, advise customers, multitask in a fast-paced environment, and may support related Retail group areas like new connections and faults.

Maintain and repair mechanical equipment at the Māngere Wastewater Treatment Plant. Diagnose faults, respond to breakdowns, perform preventative and field-based maintenance, service pumps, and work safely in an industrial environment to ensure reliable plant operation.

Partner with senior leaders to deliver end-to-end recruitment across a complex, unionised organisation. Lead sourcing, talent pipelining, and hiring for high-volume and business-critical roles while ensuring compliance with IEAs, Collective Agreements, and employment legislation. Improve processes, strengthen employer brand, and deliver excellent candidate and hiring manager experiences.

The Water Serviceperson will install and repair water pipes and mains, operate small machinery, and maintain water networks while providing customer service as part of a team.

The Senior Business Analyst will lead complex analysis initiatives, identify business drivers, translate needs into requirements, and mentor others. They will engage with stakeholders and oversee documentation processes, collaborating with technical teams to ensure alignment with business strategies.

The Commercial Manager will lead the commercial strategy and management of a major $800M infrastructure programme, ensuring strong financial outcomes and risk management throughout the project lifecycle.

The Regulatory Analyst will design and deliver regulatory disclosures, analyze data, support reporting methodologies, and communicate with stakeholders on regulatory obligations.

The Business Analyst will manage analysis activities for digital initiatives, facilitate workshops, document requirements, and liaise with stakeholders to ensure effective solutions.

The Project Manager will oversee infrastructure projects within a $14 billion programme, ensuring completion on time and within budget while maintaining safety and quality standards.

The Data Analyst will analyze data to provide insights for decision-making, collaborate with teams, maintain data governance, and support data products.