Automation Engineer

Arch Systems is seeking an Automation Engineer, based in the APAC region. The Automation Engineer is a hands-on technical individual contributor embedded within the Platform team, with a primary mission of reducing operational overhead across the organization through automation.

This role is automation-first, not infrastructure-ownership-first. While strong DevOps and infrastructure experience is welcome and useful, success in this role is measured by the reduction of manual work, operational friction, and recurring support effort across teams.

A core responsibility of the role is leveraging AI-assisted tooling to accelerate triage, automation, and remediation—while ensuring all outputs are validated, hardened, and safe for production use.

The Automation Engineer is expected to have sufficient operational depth to independently triage common incidents, participate in on-call rotations, and contribute to CI/CD and platform workflows.

Automation & Workflow Optimization

• Identify recurring support tickets, operational incidents, and manual workflows across teams.
• Design and implement durable automations for issues that occur more than once.
• Partner with all internal teams to investigate workflow bottlenecks and eliminate them through automation.

AI-Assisted Automation

• Use AI-assisted tools to:
  • Triage incoming tickets or events
    
  • Generalize recurring issues into repeatable solutions
    
  • Generate scripts, workflows, or pull requests
• Review, validate, harden, and productionize AI-generated output before deployment.
• Ensure AI-assisted automation meets reliability, security, and maintainability standards.
• Assist other teams, including low-tech teams, in safely adopting AI-assisted automation workflows.

Platform & DevOps Support

• Participate in incident triage and operational support, including on-call rotations.
• Apply common fixes and remediation steps; escalate complex issues when required.
• Contribute hands-on to infrastructure and managed environments as needed.
• Support deployments across multiple environments with a weekly release cadence.

CI/CD & Developer Enablement

• Improve CI/CD pipelines (primarily GitHub Actions) to reduce failures, latency, and manual intervention.
• Automate repetitive build, test, release, and operational tasks.
• Reduce cognitive and operational overhead for Engineering teams.

• 4+ years of experience in DevOps, Platform Engineering, SRE, or Automation-focused roles.
• Strong scripting or programming experience (e.g. Python, Bash, Go, or similar).
• Hands-on experience with:
  • AWS
  • Infrastructure-as-Code (Terraform)
  • CI/CD systems (GitHub Actions or similar)
• Experience operating production systems and responding to incidents.
• Demonstrated ability to replace manual or repetitive work with reliable automation.
• Clear written and verbal communication skills.

• Experience automating support or incident response workflows.
• Practical experience using AI or LLM-based tools in production environments.
• Familiarity with Kubernetes and Helm.
• Exposure to security or compliance automation (scanning, controls, reporting).
• Experience working with globally distributed teams.

• Innovate with Impact: Join a team building advanced AI and data products that meaningfully improve manufacturing operations around the world. Your work will contribute directly to efficiency, sustainability, and technical agility for major industrial players.
• Collaborative Environment: Work alongside a passionate, multidisciplinary team that values curiosity, open dialogue, and cross-functional collaboration. We foster an environment of continuous learning and shared success.
• Growth & Development Opportunities: Develop leadership and technical skills through hands-on experience with product innovation, complex customer programs, and data-driven decision-making. Arch supports your long-term career advancement and deepening of industry expertise.
• Equity & Ownership: Benefit from equity opportunities that align your contributions with the long-term success and mission of Arch Systems.
• Remote-First Flexibility: Thrive in a remote-first culture designed to enable flexibility, balance, and productivity across a globally distributed team.

Please submit resumes in English. We welcome applicants who may not meet every requirement but are passionate about the role and mission. At Arch, we value authenticity and diverse perspectives, and we encourage candidates to apply even if they have doubts. If this role excites you, we want to hear from you.

Arch Systems transforms factory intelligence with AI-driven solutions that help manufacturers optimize operations, reduce downtime, and maximize efficiency. Purpose-built for factories by manufacturing and data experts, Arch AI acts as an expert copilot—reading dashboards, synthesizing data, and delivering real-time, prescriptive guidance to operators, engineers, and executives without costly infrastructure overhauls. By leveraging AI to unlock insights from existing factory systems, Arch enables manufacturers to scale expertise, improve critical KPIs, and drive measurable impact on the shop floor.

Arch Systems is committed to equitable, transparent, and market-competitive compensation. This role is remote-first and based in the APAC region.

The total compensation range for this position is $45,000 - $65,000 USD based upon qualifications and experience. Compensation may be adjusted based on location-specific market data, cost of labor, and local market practices. Final compensation is determined by job-related factors including experience, skills, scope of responsibility, and performance expectations.

In addition to cash compensation, this role may be eligible for equity awards, aligning your individual impact with Arch Systems' long-term success.

As an international team member hired through our approved global employment partners, you will receive regionally competitive benefits and are eligible for non-qualified stock options (NQSOs) from Arch Systems, allowing you to participate in the company's long-term growth.

Arch champions a remote-first work environment since its inception, promoting flexibility and inclusivity across all teams. While we welcome talent from diverse locations, we currently do not offer visa sponsorship.

Arch is committed to full compliance with regulations from the Office of Foreign Assets Control (OFAC) to ensure alignment with all applicable sanctions programs. This means we do not engage in transactions or employment practices that conflict with OFAC regulations, including the hiring of individuals residing in regions subject to US sanctions.