Service Center
CSCS TXEssential Job Duties
Leadership and Oversight:
- Contribute to the development and execution of the company's sales and operations planning and execution strategy, ensuring that forecasting aligns with broader business objectives.
- Integrate forecasts into a comprehensive planning framework that optimizes resource allocation and operational efficiency.
- Support the optimization of the end-to-end planning process, from initial demand forecasting to final execution and delivery.
- Identify bottlenecks, inefficiencies, and opportunities for improvement within the planning process and work towards streamlined operations.
- Apply a deep understanding of collision industry dynamics and trend analysis to develop forecasts that are grounded in industry insights and data-driven projections.
Collaboration and Cross-Functional Coordination:
- Work closely with departments such as Finance, Supply Chain, Strategic Accounts, Talent Acquisition, and Field Operations to establish a consensus-driven forecasting process.
- Foster effective communication and collaboration to ensure that forecasts reflect the diverse insights and expertise of cross-functional teams.
Team Building and Development:
- Establish and lead a planning team, providing mentorship, guidance, and resources to ensure the team's success.
- Foster a culture of collaboration, continuous learning, and professional growth within the planning team.
- Provide clear guidance to the team, setting performance expectations, and fostering a culture of excellence.
Change Management & Continuous Improvement:
- Coordinate and facilitate workshops, meetings, and discussions to promote understanding and acceptance of change.
- Regularly review and refine the forecasting methodologies to enhance their effectiveness and relevance.
- Identify opportunities for process optimization and automation to streamline forecasting activities.
- Stay informed about the latest advancements in forecasting practices and technologies, applying relevant insights to our processes.
- Monitor and assess the progress of change initiatives, adjusting strategies as needed to ensure successful adoption.
What we are looking for
Leadership:
- Ability to drive change and inspire others to embrace new initiatives.
- Adaptability and innovation to navigate evolving situations and challenges.
- Interpersonal skills to work effectively with people at all levels of the organization.
- Strong presence and credibility to gain support and commitment from stakeholders.
Organizational Development:
- Skill in aligning resources and strategies to achieve organizational goals.
- Creating synergy within the organization to enhance overall effectiveness.
- Assessing and codifying organizational competencies and key success factors.
- Understanding what drives the organization's success and identifying areas for improvement.
Strategic Business Perspective:
- Visionary thinking to develop a clear strategic growth strategy.
- Capitalizing on market opportunities and maintaining a competitive edge.
- Making informed and timely business decisions while managing calculated risks.
- Insight into promoting corporate services and value to stakeholders.
Critical Judgment/Decision-Making:
- Analyzing complex situations to uncover underlying issues and causes.
- Making reliable, timely, and well-informed decisions.
- Weighing pertinent facts and considering potential outcomes before deciding.
- Exhibiting sound judgment and discernment in various scenarios.
- Data-driven mindset with the ability to analyze and interpret metrics.
Thoughtfulness/Creativity:
- Thoughtful consideration of actions before taking them.
- Curiosity and a desire to continuously improve processes and outcomes.
- Enthusiasm and determination to achieve results.
- Creativity in problem-solving and finding innovative solutions
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
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What We Do
As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future. With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry. Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program. At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact. Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace









