Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job DescriptionTo oversee the management of all Customer Level Inbound and Outbound Collections within the Integrated Inbound, Customer Level, Affluent Collections teams as well as Enablement and Digitisation, while maintaining performance requirements and relevant stakeholder expectations, to ensure the achievement of the overall business strategy and objectives, and adherence to all policies and procedures across the entire Customer Collections Portfolio.
Qualifications- Completed Matric
- Advanced Diploma Banking
- Generic Management Degree
Experience
- 8-10 years To manage compliance and mandated process and procedures within a collection’s environment. Extensive experience in all aspects of Early - and Late arrear (supplier) collections and knowledgeable in the legal environment.
- Preferred experience must include supplier support and management
Behavioral Competencies
- Developing Strategies
- Directing People
- Examining Information
- Exploring Possibilities
- Generating Ideas
Technical Competencies
- Capacity Management
- Compliance
- Financial Acumen
- Product and Services Knowledge
- Recoveries
- Verbal Communication
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What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
