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Job Title: Manager, Data Science – Analytics
Job Location: Bangalore, India
eBay Memory - Ranking & Retrieval
About the team and the role:
At eBay, we are building the most personalized global marketplace, powered by eBay Memory, an AI-driven system that continuously learns buyer and seller preferences across surfaces. Buyers will feel “understood” and sellers will reach the right audience effortlessly.
We are looking for a Data Scientist to support the most critical components in eBay Memory - Ranking & Retrieval in Search. In this role, you will focus on optimizing eBay’s personalized and contextualized search experience, driving relevant connections between buyers and sellers. You will have the outstanding opportunity to shape the eBay Memory roadmap through your insights, experimentation, and thought leadership. Your work will directly influence how millions of people discover and interact with items on eBay.
With a vision to uncover chances to drive ground-breaking change in the customer experience, we mine the largest e-Commerce datasets. We use outstanding analytic and big data techniques to extract impactful insights that result in significant business growth. We achieve this by working closely with the product and engineering teams, and resolve opportunities that are accretive to the product roadmaps.
Responsibilities:
Conduct, analyze, and deep dive into A/B tests and provide actionable recommendations on improving the search features.
Perform statistical analysis and modelling of customer’s behavioral data to find opportunities to build new search features solving for key problems in search user journey
Identify new growth opportunities and provide actionable recommendations by bringing to bear insights across behavioral data, customer research and data science.
Decode and validate web tracking to analyze user behaviors around new features.
Create evaluation methods to measure product success and guide product roadmap.
Drive self-serve for commonly used metrics by building dashboards and onboarding metrics to Experimentation Platform.
To be successful in this role:
Master’s degree in Statistics, Applied Econometrics, Math, Physics, Computer Science, Economics, Engineering or other related core sciences or equivalent.
6+ years relevant professional experience.
Experience with site experimentation (A/B testing).
You would have to strike a balance between critical thinking and actual hands-on analyses using tools & packages such as SQL, R, Python, Tableau etc.
You possess super strong technical skills to turn big data in Hadoop into practical insights. At the same time, you also have the ability to think about the big picture and connect the dots to evaluate how the insights impact eBay’s ecosystem.
In addition to delivering insights on existing Product & Tech initiatives, you will come up with innovative product growth opportunities based on insights, and build momentum through influence.
Proactive teamwork and effective communication are needed.
Flexible and capable of working across multiple time zones.
Additionally, the following background and experience is preferred:
Prior experience in Search and understand how a search engine works.
Proven track record of turning insights into product growth opportunities in prior roles with growing scope and responsibilities.
Ability to present sophisticated analyses and insights optimally in simple terms.
Good experience with both descriptive and inferential statistics.
Experience in a leading technology company.
Background in e-commerce product experience.
Experience with Natural Language Processing or LLM/GenAI is a plus.
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Top Skills
What We Do
eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world.
We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.
