The Role
Leads enterprise AI and machine learning initiatives by translating business problems into scalable solutions. Responsibilities include hands-on experimentation, exploratory and statistical analysis, feature engineering, Generative AI and agentic AI development, RAG architecture, proof-of-concept delivery, data visualization, documentation, and collaboration with business, product, architecture, engineering, and leadership teams to accelerate production adoption.
Summary Generated by Built In
Requisition Number: 2390425
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Translate business problems into AI/ML, Generative AI, and Agentic AI solution approaches
- Conduct hands-on experimentation using machine learning, Generative AI, Agentic AI, and emerging AI technologies
- Conduct exploratory data analysis (EDA), statistical analysis, and feature engineering to uncover insights and patterns in data
- Design, build, and validate proof-of-concepts (POCs) and prototypes to assess technical feasibility, business value, scalability, and operational readiness
- Document learnings, experimentation results, architectural recommendations, and reusable solution assets
- Develop Generative AI solutions leveraging:
- Retrieval-Augmented Generation (RAG) architectures
- Prompt engineering and optimization techniques
- Vector databases and semantic retrieval frameworks
- AI evaluation and guardrails
- Collaborate with business, product, architecture, and engineering teams to clarify requirements and align solutions with measurable business outcomes
- Communicate experimentation results, trade-offs, recommendations, implementation considerations, and business impact to technical and non-technical stakeholders
- Accelerate organizational AI adoption by reducing the cycle time from experimentation to production deployment through repeatable patterns and reusable assets
- Create and implement data visualizations to communicate complex data insights effectively
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
Required Qualifications:
- Bachelor's degree in Computer Science, Engineering, Data Science, Mathematics, Artificial Intelligence, or related field (Master's degree preferred)
- 8+ years of experience delivering Data Engineering or AI/ML solutions with solid ownership of enterprise-scale AI initiatives
- Hands-on experience with Generative AI technologies, including:
- Large Language Models (LLMs)
- Retrieval-Augmented Generation (RAG)
- Prompt engineering and evaluation
- Embeddings and vector database technologies
- Experience with Agentic AI frameworks, orchestration platforms, and tool integration patterns
- Cloud platform experience across Azure, AWS, and/or Google Cloud Platform
- Solid programming experience in Python, SQL and Snowflake
- Demonstrated experience designing, developing, and delivering successful AI proof-of-concepts that progressed into production environments
- Proven experience translating business challenges into effective solution strategies
- Proven ability to collaborate effectively with engineering organizations to enable successful production adoption of AI solutions
- Proven ability to collaborate effectively across business, product, engineering, and leadership teams
- Demonstrated solid analytical, problem-solving, communication, and stakeholder management skills
Preferred Qualifications:
- 8+ years of work experience
- 5+ years of experience working with a healthcare consulting firm
- Experience in AI/ML projects, data analytics and hands-on experience in AI/ML, Azure Data Factory, Python Programming, SQL, and Snowflake
- Creative, strategic thinker with excellent critical thinking skills
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Bachelor’s degree in Computer Science, Engineering, Data Science, Mathematics, Artificial Intelligence, or a related field
- 8+ years of experience delivering data engineering or AI/ML solutions
- Experience owning enterprise-scale AI initiatives
- Hands-on experience with Generative AI, LLMs, RAG, prompt engineering, evaluation, embeddings, and vector databases
- Experience with agentic AI frameworks, orchestration platforms, and tool integration patterns
- Cloud platform experience with Azure, AWS, and/or Google Cloud Platform
- Solid programming experience in Python, SQL, and Snowflake
- Experience designing, developing, and delivering AI proof-of-concepts that progressed into production
- Ability to translate business challenges into effective solution strategies
- Ability to collaborate with engineering organizations to enable production adoption of AI solutions
- Ability to collaborate across business, product, engineering, and leadership teams
- Strong analytical, problem-solving, communication, and stakeholder management skills
- Master’s degree
- 5+ years of experience working with a healthcare consulting firm
- Experience with AI/ML projects, data analytics, Azure Data Factory, Python, SQL, and Snowflake
- Creative and strategic thinking with excellent critical thinking skills
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
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Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
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Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
