Manager, Cybersecurity Operations

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.   

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

As the Manager, Security Operations, you will lead RBI’s global security operations center (SOC) and incident response functions. You will be responsible for ensuring the confidentiality, integrity, and availability of RBI’s digital assets by proactively monitoring, detecting, and responding to cybersecurity threats across our global enterprise. This role requires a strategic thinker with hands-on technical expertise, strong leadership skills, and the ability to operate in a fast-paced, dynamic environment.

This position is based in Miami, FL and is in the office 5 days a week.  

Role & Responsibilities

• Lead and manage RBI’s Security Operations Center (SOC), including threat detection, incident response, and vulnerability management.
• Develop and maintain playbooks, runbooks, and escalation procedures for security incidents.
• Oversee the implementation and tuning of security monitoring tools (e.g., SIEM, EDR, SOAR).
• Coordinate cross-functional response to security incidents, including containment, eradication, and recovery.
• Collaborate with IT, Legal, Compliance, and Business Continuity teams to ensure alignment on security policies and incident response.
• Conduct post-incident reviews and root cause analyses to improve detection and response capabilities.
• Monitor threat intelligence feeds and proactively adjust defenses based on emerging threats.
• Support audits, compliance initiatives (e.g., PCI-DSS, SOX), and risk assessments.
• Mentor and develop junior analysts and engineers within the security operations team.

Qualifications & Skills

• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or related field; Master’s degree or certifications (e.g., CISSP, CISM, GIAC) preferred.
• 5+ years of experience in cybersecurity, with at least 2 years in a leadership or management role.
• Proven experience managing SOC operations and incident response.
• Strong knowledge of security frameworks (e.g., NIST, MITRE ATT&CK, ISO 27001).
• Hands-on experience with SIEM, EDR, threat intelligence platforms, and cloud security tools.
• Excellent communication and stakeholder management skills.
• Ability to work under pressure and manage multiple priorities in a global environment.

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.