Manager, Customer Solutions FP&A

Posted Yesterday
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Headquarters, AZ, USA
In-Office
Mid level
Insurance
In a world made up of devices, screens, and power buttons, when something breaks, Asurion steps in to help.
The Role
Lead FP&A for 5G and Device Expert Setup lines by building and maintaining financial models, producing weekly/monthly reports and forecasts, owning month-end close, performing ad-hoc analyses, developing reporting processes, partnering with stakeholders for decision support, and contributing to the annual operating plan. Requires working with large datasets and improving reporting automation and insights.
Summary Generated by Built In

JOB DESCRIPTION SUMMARY

The Manager, Customer Solutions FP&A will fill a key role within the Finance organization. This position will have primary responsibility for critical financial analysis and reporting, as well as partnership with multiple business partners supporting the 5G and the Device Expert Setup (DES) lines of business. The ideal candidate will be a self-starter with strong ability to manage ambiguity and adapt easily in a dynamic environment. The candidate must also have excellent organizational, interpersonal, and oral and written communication skills, and must have deep intellectual curiosity to challenge the status quo, solve complex business problems and provide actionable insights to business partners. The candidate must also be customer-centric and able to consistently and effectively work as part of a team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Cultivate and develop professional relationships with several business partners across many different management levels, making yourself a crucial part of the decision making process of the DES team
  • Prepare weekly and monthly financial/operational reports and ad hoc financial analyses
  • Own and maintain the financial models for 5G and DES lines of business, and manage its continuous development and improvement
  • Manage and own the month-end close processes
  • Maintain the financial forecasts, by connecting with other teams on relevant business changes and leveraging recurring meetings to update operating metrics
  • Develop new reporting processes to facilitate the reporting for a dynamic business landscape and eliminate unnecessary work
  • Consistently coordinate and collaborate with key business partners, in order to communicate new opportunities for the business as a whole
  • Work with team members and other stakeholders to develop the Annual Operating Plan
  • Participate in your own professional development through one-on-one mentor sessions with teammates and online training sessions
  • Must be able to prioritize multiple projects at once, in order to be the ideal business partner for the adjacent business functions

QUALIFICATIONS:

  • Bachelor’s degree in Accounting, Finance, or Business Administration, or equivalent experience
  • Requires a proficiency level typically attained with 3-5+ years of experience in financial analysis or a related business role, with demonstrated progression of responsibility or position
  • In-depth financial planning, financial analysis, data mining, and financial modeling expertise
  • Advanced Excel financial modeling skills are critical
  • Intermediate to advanced technical skill, including proficiency with Microsoft Office suite
  • Experience with Power BI reporting and financial ledger reporting software (e.g. OneStream) is considered an asset
  • Ability to work with and manipulate large datasets is crucial

Skills Required

  • Bachelor's degree in Accounting, Finance, or Business Administration, or equivalent experience
  • 3-5+ years of experience in financial analysis or a related business role with demonstrated progression
  • In-depth financial planning, financial analysis, data mining, and financial modeling expertise
  • Advanced Excel financial modeling skills
  • Proficiency with Microsoft Office suite (intermediate to advanced)
  • Experience with Power BI reporting and financial ledger reporting software (e.g., OneStream)
  • Ability to work with and manipulate large datasets

Asurion Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Asurion and has not been reviewed or approved by Asurion.

  • Fair & Transparent Compensation Pay is often described as solid or competitive in certain corporate and technical tracks, with some roles viewed as aligned to market ranges.
  • Strong & Reliable Incentives Short-term incentives and bonus structures are described as a meaningful layer on top of base pay, increasing total compensation when targets are met.
  • Healthcare Strength Medical, dental, and vision offerings are described as inclusive and broad, with additional protections like life/AD&D and disability coverage available.

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The Company
HQ: Nashville, Tennessee
18,000 Employees
Year Founded: 1994

What We Do

We're a global tech care company keeping nearly every device and appliance in your home running smoothly. Trusted by more than 100 leading brands and serving over 230M customers worldwide, we deliver tech support, repair, protection, and replacements at a massive scale. From your neighborhood uBreakiFix by Asurion repair store, to in-home tech support, to global protection plans, we’re the people keeping your tech connected when it matters most.

Why Work With Us

As Asurion, you will work with people who care about you and the work we do together. You can depend on us to care about the work you do.

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